D B.
Appalling customer experience
I placed an order and waited three whole weeks for - nothing. Zero shipping updates, zero movement, zero proactive communications. I did get one response to an email on July 2nd: "The item you have purchased is one of our best-sellers, and as a result, it may take a few extra days to prepare. However, we have already urged our warehouse department to expedite the processing of your order." At this time of writing, I've had nothing else. We're now 13 days later. I've emailed them this morning to cancel so I can take my business elsewhere, I've also contacted PayPal.
Response from FUNNYFUZZYJul 20, 2025
Hi there, Thank you for your feedback. We sincerely regret any inconvenience this may have caused. We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number. If you prefer, feel free to contact us directly at [email protected] we’re always happy to help! Looking forward to hearing from you soon. Team FunnyFuzzy