Mirek K.
Order Placed, Money paid.. and nothing...
We placed Order FF570009S on March 30, totaling 4 items and around $200. The estimated delivery time was two weeks. However, when I checked a few days ago, 3 out of 4 items showed a “delivery exception” status. It appears the packages are being returned to China, and we received no email notification from the seller about any issue. Some reviews suggest the seller is blaming tariff issues, but there’s been no recent change in trade regulations between the EU (Czech Republic) and China that would explain this. Regardless, proper communication is the minimum we should expect. We were charged the full amount, and now find ourselves in limbo with no clear resolution. Overall, not a great experience—poor communication, unclear fulfillment status, and a lack of customer support. 2 stars for the hope for some resolution.
Response from FUNNYFUZZYApr 28, 2025
Hi Mirek, Thank you for your feedback. We're sorry to hear about your disappointment regarding the logistic issue and it wasn't as smooth as it should have been. We completely understand how important a quick and easy resolution is! We've already handled the issue, and we hope everything is now sorted for you. We have sent you an email. If you need any further assistance, our support team is available 24/7 at [email protected] always happy to help! Team FunnyFuzzy