L K.
Incomplete order 2+ weeks on
Order was placed 7th July and other than the confirmation email, I’ve had no further emails. My order should have been dispatched LATEST today but as of now I’ve had no confirmation of this. I emailed support at funnyfuzzy.co.uk on Monday and first thing this morning and have not had a response. Started to get very concerned that my order is not going to arrive. Happy to provide my order number is someone at FunnyFuzzy can reach out to resolve this. UPDATE - 28th July 2025: have sent several emails to the addresses provided and have had no response. 3 weeks since order was originally placed. They were happy to take my money up front but not actually send out the items purchased.
Response from FUNNYFUZZYJul 24, 2025
Hi there, Thank you for sharing your feedback. We're truly sorry for any inconvenience this may have caused. We've been working to locate your order, but we haven't been able to track it down just yet. To assist you more efficiently, we've sent a request via Trustpilot asking for your order number. Alternatively, you can contact us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy