Ware minderwertig und erst nach 5 Wochen geliefert. Rücksendung (China) fast unmöglich, da das callcenter den Rücksendeantrag hinauszögert! Besser Finger weg! Das war ein teurer Fake Einkauf!
Response from FUNNYFUZZYJul 28, 2025
Hallo Stephanie,
Es tut uns leid, dass du Probleme hattest. Vielen Dank für dein Feedback. Wir haben am 28.07.2025 geantwortet, aber manchmal spielen E-Mails gerne Verstecken. Schau doch mal in deinem Spam-Ordner nach, vielleicht liegt sie dort gerade im Ruhezustand.
Wir sind rund um die Uhr unter [email protected] für dich da und helfen dir gerne weiter.
Wir hoffen, dass wir damit alle Unklarheiten bezüglich unserer Kommunikation beseitigen konnten.
Team FunnyFuzzy
SS
Shannon S.
have ordered from funnyfuzzy and not recieved
have ordered from funnyfuzzy and not received shipment. appears to go into a Bermuda triangle. looked good online. i have no idea if it looks like that in person since it hasn’t been received.
Response from FUNNYFUZZYJul 28, 2025
Hi Shannon,
We appreciate your feedback.
We regret that you haven't received your order yet.
That’s never the experience we want for you.
We replied to your message on 28/07/2025 but it’s possible our email didn’t quite make it to your inbox. Sometimes messages get filtered into spam or junk folders, so we recommend checking there just in case.
If you still don’t see it or have any questions, feel free to reach out again at [email protected] we’re here 24/7 and always happy to assist.
Looking forward to helping you further.
Team FunnyFuzzy
NA
Nancy
Buen día mi número de pedido es…
Buen día mi número de pedido es #FF15544M se los mandé también al correo . Por favor díganme que procede o de lo contrario necesito mi reembolso lo antes posible.
Response from FUNNYFUZZYJul 28, 2025
Hola Nancy,
Agradecemos tus comentarios.
Lamentamos que aún no hayas recibido tu pedido.
Nunca es la experiencia que deseamos para ti.
Respondimos a tu mensaje el 28/07/2025, pero es posible que nuestro correo no haya llegado a tu bandeja de entrada. A veces, los mensajes se filtran a la carpeta de spam, así que te recomendamos revisarla por si acaso.
Si aún no lo ves o tienes alguna pregunta, no dudes en contactarnos de nuevo a [email protected]
Estamos disponibles las 24 horas, los 7 días de la semana y siempre estaremos encantados de ayudarte.
Esperamos poder ayudarte.
Equipo FunnyFuzzy
JV
Jim V.
Took way too long to receive- 5-6…
Took way too long to receive- 5-6 weeks!!!
Response from FUNNYFUZZYJul 28, 2025
Hi Jim,
Thank you for your feedback. We sincerely apologize for any inconvenience caused.
We would like to assure you that your package was delivered within our standard timeframe, which is typically 7-20 business days. You can also check our shipping policy at https://funnyfuzzy.com/policies/shipping-policy
We're glad to know that your package has been successfully delivered.
If you need any further assistance, feel free to reach out to us at [email protected]
We’re happy to help!
Team FunnyFuzzy
GG
Gaby G.
Compré hace más de un mes una cama para…
Compré hace más de un mes una cama para mi perro, no llega, nadie responde y no hay ningún teléfono en México para contactar. Y los correos tampoco responden . Que pena que abusen de la confianza de la gente. Parece una empresa defraudadora.
Response from FUNNYFUZZYJul 28, 2025
Hola Gaby,
Gracias por compartir tu opinión. Lamentamos mucho cualquier inconveniente que esto pueda haberte causado.
Hemos estado trabajando para localizar tu pedido, pero aún no lo hemos podido rastrear. Para ayudarte de forma más eficiente, te enviamos una solicitud a través de Trustpilot solicitando tu número de pedido.
También puedes contactarnos directamente a [email protected]
Nuestro equipo siempre está disponible para ayudarte.
Esperamos tener noticias tuyas pronto.
Equipo FunnyFuzzy
FV
Fanny Van L.
Commande jamais expédiée !
J'ai passé une commande sur FunnyFuzzy le 12 juillet, celà fait maintenant plus de 15 jours et ma commande n'a toujours pas été expédiée, aucune nouvelle de mon colis. C'est une arnaque!
Response from FUNNYFUZZYJul 28, 2025
Bonjour Fanny,
Votre avis nous est précieux.
Nous regrettons que vous n'ayez pas encore reçu votre commande.
Ce n'est pas ce que nous souhaitons pour vous.
Nous avons répondu à votre message le 28/07/2025, mais il est possible que notre e-mail ne soit pas arrivé jusqu'à votre boîte de réception. Il arrive que des messages soient filtrés vers les spams ; nous vous recommandons donc de vérifier ces dossiers au cas où.
Si vous ne le voyez toujours pas ou si vous avez des questions, n'hésitez pas à nous contacter à nouveau à l'adresse [email protected]
Nous sommes disponibles 24h/24 et 7j/7 et toujours ravis de vous aider.
Au plaisir de vous aider.
L'équipe FunnyFuzzy
MI
Mike
AVOID THIS COMPANY
AVOID THIS COMPANY. They are a very professional looking and well marketed outfit, but they're selling very cheap Chinese goods, for unreasonably high prices, under the guise of being high quality items.
Customer services do not respond to emails & there is no phone number.
When I raised a dispute with Paypal, they (very cleverly) provided the minimum amount of response to play for time, before pretending to accept a return, just before Paypal automatically closes the case. This meant that I returned the items to them (at my own expense), I was unable to escalate the case (as I had accepted a return), and then paypal closes the case. My items were delivered back to FunnyFuzzy, and they did not refund the money.
Fortunately, I bought the items with American Express, and they don't muck about the way Paypal does. I recieved a refund from American express without issue.
In summary.
- I highly recommend American Express.
- I do not recommend Paypal
- FunnyFuzzy should be avoided like the plague. Don't waste your time or money.
*** Update 04/08/2025 - I have just received an email response from Funny Fuzzy, to my email to them from two months ago. They have 'initiated' the refund for my order, but are 'unable' to complete it until I cancel the dispute I've raised. - This is just another good example of the games they play. Obviously they could have refunded the money if they wanted to, but they'd rather trick you into closing a dispute, which you then might not be able to reopen. Avoid them.
Response from FUNNYFUZZYJul 28, 2025
Hi Mike,
Thank you for your feedback. We sincerely regret any inconvenience this may have caused.
We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number.
If you prefer, feel free to contact us directly at [email protected] we’re always happy to help!
Looking forward to hearing from you soon.
Team FunnyFuzzy
KB
Kirsty B.
Parcel took over a month to dispatch…
Parcel took over a month to dispatch and then never got delivered!
Response from FUNNYFUZZYJul 28, 2025
Hi Kirsty,
We’re really sorry to hear about the issue you’ve experienced and thank you for letting us know. We sent you a response on 28/07/2025 but it looks like it might’ve gone off on an adventure in your spam folder. Give it a look, you might find our reply waiting for you there.
We’re here 24/7 at [email protected] and are always happy to help.
We hope this clears up any communication hiccups.
Team FunnyFuzzy
