Rachel C.
30 days with no product, would not candle upon our request
We placed an order and were told it would be delivered in 3 days. After about a week, we reached out and they said there would be a delay. We asked how long, as we needed the product immediately. They could not provide any info. We requested a cancellation, they did not reply, and 3 days later they send a shipping notification. We were told to refuse the package but were not home to do so. They would not issue a refund until the product was returned. This process took about 30 days. We disputed it with our bank. Would not recommend.
Response from FUNNYFUZZYAug 11, 2025
Hi Rachel, We’re sorry to hear about the trouble you’ve experienced, and we truly appreciate you sharing your feedback with us. We sent you a response on August 7, 2025, but sometimes emails enjoy playing a game of hide-and-seek! It’s worth checking your spam or junk folder, our message might be resting there. We’re here 24/7 at [email protected] and are always happy to help. We hope this clears up any confusion about our communication. Team FunnyFuzzy