FUNNYFUZZYReviews of funnyfuzzy.com

Response from FUNNYFUZZYAug 14, 2025

Hi Paul, Thank you for sharing your feedback, and we’re sorry to hear your Large Washable Fluffy Orthopedic Soft Dog Pillow Dog Sofa Bed-Snoozy Dream isn’t quite what you expected. It looks like we’re having trouble locating your email in our system. To help us better understand the issue, we’ve sent you an email (don’t forget to check your spam/junk folder if it’s not in your inbox). If you could reply with a few photos, that would be a huge help. Once we’ve had a chance to review them, we’ll make sure everything’s taken care of for you. We’re here 24/7 at [email protected] and are always happy to help. We’re looking forward to getting this resolved for you. Team FunnyFuzzy

Response from FUNNYFUZZYAug 14, 2025

Hi Moatassem, We’re really sorry to hear about the issue you’ve experienced and thank you for letting us know. We sent you a response on August 14, 2025, please check your inbox. We’re here 24/7 at [email protected] and are always happy to help. We hope this clears up any communication hiccups. Team FunnyFuzzy

Response from FUNNYFUZZYAug 13, 2025

Hi Sarah We sincerely apologize for any inconvenience this may have caused. Your order has already been refunded via chargeback through your bank. The case was resolved in your favor, and the refund was sent directly to your account. Should you have any further questions, our team is available 24/7 at [email protected] and always happy to assist. Team FunnyFuzzy

Response from FUNNYFUZZYAug 13, 2025

Hi Nathan, Thank you for taking the time to share your feedback with us. We sincerely apologise for the delay in your delivery. While we always strive for timely service, unexpected circumstances can occasionally cause delays. Your patience and understanding during this time mean a great deal to us. We’re glad to hear your package has now arrived safely, though we’re sorry the dog bed hasn’t quite met your expectations. We’ve reached out to you via email, and to help us look into this further, we’d be grateful if you could send us a few photos showing the issue. This will help our team assess the situation properly and take the right steps to resolve it. You can reach us anytime at [email protected] we’re always here and happy to help. We look forward to resolving this for you. Team FunnyFuzzy

Response from FUNNYFUZZYAug 13, 2025

Hi Jennifer, Thank you for your feedback, and please accept our sincere apologies for any inconvenience caused. We’d like to confirm that your package was delivered within our standard timeframe of 7-20 business days. You can review our full shipping policy here: https://funnyfuzzy.com/policies/shipping-policy. We’re pleased to know it has arrived safely. That said, we’re sorry to hear that the sofa cover isn’t quite meeting your expectations. We attempted to locate your email in our system but couldn’t find it, it may have landed in your spam or junk folder. To make things easier, we’ve sent you a new email. If you could reply with a few photos showing the issue, it would help us assess the situation and take the right steps to make it right. If you need any further assistance, you can always reach us at [email protected] we’re here and happy to help. Team FunnyFuzzy

Response from FUNNYFUZZYAug 13, 2025

Bonjour Sarah, Merci pour votre retour. Nous vous prions de nous excuser pour la gêne occasionnée. Nous avons cherché à localiser votre commande, mais nous n'y sommes pas encore parvenus. Pour vous aider plus efficacement, nous avons envoyé une demande via Trustpilot afin de vous demander votre numéro de commande. Vous pouvez également nous contacter directement à l'adresse [email protected] notre équipe est toujours là pour vous aider. À bientôt ! Équipe FunnyFuzzy

Response from FUNNYFUZZYAug 13, 2025

Hi Gerda, We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number. If you prefer, feel free to contact us directly at [email protected] we’re always happy to help! Looking forward to hearing from you soon. Team FunnyFuzzy

Response from FUNNYFUZZYAug 13, 2025

Hola, Gracias por tus comentarios. Lamentamos sinceramente cualquier inconveniente que esto pueda haberte causado. Hemos estado intentando localizar tu pedido, ¡pero parece que está un poco perdido! Para facilitarnos la búsqueda y ayudarte de forma más eficaz, te hemos enviado una solicitud a través de Trustpilot solicitando tu número de pedido. Si lo prefieres, no dudes en contactarnos directamente a [email protected] ¡Siempre estaremos encantados de ayudarte! Esperamos tener noticias tuyas pronto. Equipo FunnyFuzzy