Gemma
I wish I’d read the other reviews!
I wish I’d read the reviews before ordering. I too am now experiencing the same issue many others have wrote about. I placed my order on 27th July and have received nothing. My email was promptly answered when I chased it up after 4 weeks saying “We understand your concern regarding the delay. Our warehouse is already processing a re-send for your order to avoid further waiting. We’ll share the tracking details with you as soon as it’s shipped out”. However now even more time has elapsed and I’ve asked for a refund, it’s all gone quiet and the emails I’ve sent in the last few days have gone unanswered. I was also sent an auto generated email to fill out a review but it seems they don’t post the negative ones! It’s very misleading having UK in their name as these products do not come from the UK!
Response from FUNNYFUZZYSep 9, 2025
Hi Gemma, Thank you for your feedback, and we’re really sorry for any inconvenience this has caused. We’ve been trying to track down your order, but so far, we haven’t had any luck. To help us assist you more quickly, we’ve sent a request via Trustpilot asking for your order number. Alternatively, feel free to reach out to us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy