NewGreenWriter
Horrible Shipping and Return experience
Billed me as soon as I ordered Product. Said they shipped the product past there stated processing period. There company tracking number NEVER showed any progress. Finally, I got a FedEx tracking number that just said the label had been created but the product hadn't been received forever. Finally, 14 days past their stated longest delivery, I got the package. Now, they are dragging their feet on sending me a return label so i can return it. I had to purchase an alternative. Wish I have reviewed Trust Pilot reviews 1st. UPDATE: I don't understand FunnyFuzzy's reply. My review doesn't say the Order or who I am. How can they locate my Order without that. Must be a canned response. My order is FF654091S. It arrived 2 weeks past their stated max shipping window (7 to 20 days from shipping date). They said it was shipped on 8/11/2025. I didn't receive the product until 9/24/2025 - 44 days! And, now they want me to pay the return shipping per their shipping policy. If the can make an exception to their shipping policy to deliver 24 days late, I think they can make an exception to provide a return shipping label. I have shared that request back to them today (I've emailed them at least 20 times). And, before you advised me to just refuse delivery. Which I wasn't able to do because I was at work. Who pays for shipping in that case? Like FedEx even does that. FunnyFuzzy needs to do the right thing.
Response from FUNNYFUZZYSep 28, 2025
Hi there, Thank you for sharing your feedback. We're truly sorry for any inconvenience this may have caused. We've been working to locate your order, but we haven't been able to track it down just yet. To assist you more efficiently, we've sent a request via Trustpilot asking for your order number. Alternatively, you can contact us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy