Elizabeth
Disappointed …
Per delivery policy that I read prior to ordering, my order was due to ship in 1-3 days. This timeline was not met. I reached out to the company they stated that my order was delayed. I asked to cancel my order as I needed it specifically for a vacation. The company stopped responding. The item arrived almost a month later. It does not look like the picture. Very flimsy and cheaply made and it was not delivered in a timely manner. Poor business practices, I would not recommend ordering from this company and I know that I will never purchase from them again.
Response from FUNNYFUZZYJul 22, 2025
Hi Elizabeth, We appreciate your input. We deeply regret any inconvenience this may have caused. We want to reassure you that your package was delivered within the 7–20 business days that we normally allow. Our shipping policy is also available at https://funnyfuzzy.com/policies/shipping-policy That your package was delivered successfully makes us happy. We regret to inform you that your Vintage Chessboard Orthopedic Support Extra Large Dog Sofa Bed - King's Sofa didn't meet your expectation. We searched our system for your email address but were unable to locate an email regarding this matter. We've sent you a new email to assist you. It would be really helpful if you could respond with a few pictures of the problem. After we've had a look, we'll get right to work making sure you're taken care of. If you require any additional help, please contact us at [email protected] We’re happy to help. Team FunnyFuzzy