T. S.
I am so annoyed with this company
I am so annoyed with this company, I ordered a puppy car seat on the 18th July 2025, no seat arrived, I contacted them on the 14th August, was told it was on its way, no seat arrived, contacted them on the 2nd September, told them the seat would not fit my puppy now because he had grown to big and that I wanted a refund, received an email saying again that it's on it way and I will recieve 20% discount when it arrives. I still hasn't arrived and I do not need it now, I WANT A REFUND!! I would give no stars if I could!
Response from FUNNYFUZZYSep 30, 2025
Hi there, Thank you for your feedback, and we’re really sorry for any inconvenience this has caused. We’ve been trying to track down your order, but so far, we haven’t had any luck. To help us assist you more quickly, we’ve sent a request via Trustpilot asking for your order number. Alternatively, feel free to reach out to us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy