Ordered a dog bed with cover. 2 months in, and nothing. Avoid this company at all costs. Horrible customer service, and nothing but empty promises.
Response from FUNNYFUZZYAug 18, 2026
Hi ,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.
To help us investigate your concerns and assist you more efficiently, we kindly ask you to provide your order number.
Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly.
We look forward to hearing from you soon.
Team FunnyFuzzy
EE
Eric E.
Ingen levering efter knap 2 måneder……🤬
Det er nu kamp 2 måneder siden jeg bestilte 2 tæpper til mine sofaer. Stadig ingen levering, selvom pengene blev trukket med det samme.
Jeg frygter det er et svindelfortagende og at jeg aldrig ser hverken tæpper eller mine penge, som jeg har bedt om at få retur.
Hold jer laaaaaaangt væk fra dette firma🤬
Response from FUNNYFUZZYAug 18, 2026
Hej,
Tak fordi du tog dig tid til at dele din feedback med os.
Vi beklager oprigtigt den ulejlighed, frustration og bekymring, som problemet med din ordre har medført. Vi forstår fuldt ud, hvor skuffende denne oplevelse må have været, og vi beklager virkelig, at vi ved denne lejlighed ikke levede op til det serviceniveau, du forventede af os.
Vi er glade for at kunne bekræfte, at vores team nu håndterer sagen. Vi har også fulgt op med dig via e-mail, hvor vi har sendt alle relevante oplysninger og de seneste opdateringer vedrørende din ordre. Du kan være sikker på, at vi tager sager som denne meget alvorligt, og din feedback er yderst værdifuld for os, da den hjælper os med at forbedre både vores service og den samlede kundeoplevelse.
Hvis du har brug for yderligere hjælp, er du meget velkommen til at kontakte os på [email protected]. Vores supportteam er tilgængeligt døgnet rundt og vil med glæde hjælpe dig.
Endnu en gang tak for din tålmodighed, forståelse og fortsatte støtte. Vi sætter stor pris på din tillid og muligheden for at hjælpe dig.
Team FunnyFuzzy
CR
Crindal
commande jamais reçue
J’ai passé la commande le 20 mai 2026. Je n'ai rien reçu. J'ai demandé un remboursement, je n'ai toujours rien reçu.
Je décommande vivement ce site.
Response from FUNNYFUZZYAug 19, 2026
Bonjour,
Merci pour votre retour, et nous vous présentons nos sincères excuses pour les désagréments que cette situation a pu occasionner.
À l’heure actuelle, nous n’avons pas réussi à associer le nom utilisé dans cet avis à une commande spécifique. Nous avons essayé de retrouver vos informations, mais sans succès pour le moment. Afin de nous permettre d’examiner votre situation et de vous aider plus efficacement, nous vous invitons à nous communiquer votre numéro de commande.
Vous pouvez également nous contacter directement à l’adresse [email protected], et notre équipe se fera un plaisir de vous aider dans les meilleurs délais.
Nous attendons avec impatience votre retour.
L’équipe FunnyFuzzy🐾
SB
S B.
Feels like a scam!
Bought a dog bed in June for nearly $200 and it hasn’t arrived. Tracking number doesn’t work. Two emails asking for help disregarded with no reply at all. SCAM!
Response from FUNNYFUZZYAug 19, 2026
Hi,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.
At the moment, we have been unable to match the name used in this review to a specific order. We have tried to locate your details but have not been successful so far. To help us investigate and assist you more efficiently, we kindly ask that you provide your order number.
Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly.
We look forward to hearing from you soon.
Team FunnyFuzzy
FA
FandC
DO NOT BUY FROM THEM - I will give 0 star if I could!!
I will give 0 star if I could!!
Extremely disappointing experience.
I placed an order and was told it would be dispatched within 15 days. More than a month later, my order was still showing as pending, I had not received my items, and my emails were ignored.
Only after I advised that I would dispute the payment through my credit card provider did I receive a reply claiming the order was "on the way" with a tracking number. However, the tracking never became active and showed no evidence that the parcel had been shipped.
After opening a dispute, Funny Fuzzy accepted it and issued a refund.
Based on my experience, the communication, shipping process, and customer service were extremely disappointing.
Customers should be very cautious before placing an order.
Response from FUNNYFUZZYAug 19, 2026
Hi ,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.
To help us investigate your concerns and assist you more efficiently, we kindly ask you to provide your order number.
Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly.
We look forward to hearing from you soon.
Team FunnyFuzzy
LS
Luke S.
DO NOT BUY
DO NOT BUY! If I could give no stars I would. I ordered a dog bed back in early June, it's now August and it hasn't even been shipped yet, still at 'order pending'.
There is no customer service; no one responds to emails. I don't care if this thing is lined with gold it would not be worth waiting this long and stressing about if I'd ever see this dog bed - based off other reviews I reckon it's a safe bet that I've overspent considering the quality of the products being mentioned.
Response from FUNNYFUZZYAug 19, 2026
Hi ,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.
To help us investigate your concerns and assist you more efficiently, we kindly ask you to provide your order number.
Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly.
We look forward to hearing from you soon.
Team FunnyFuzzy
JO
JKG- O.
Appalling service
Appalling service - placed an order in March - have been told delivery would be delayed then the items were on their way - have requested refund but no communications
Response from FUNNYFUZZYAug 19, 2026
Hi,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.
At the moment, we have been unable to match the name used in this review to a specific order. We have tried to locate your details but have not been successful so far. To help us investigate and assist you more efficiently, we kindly ask that you provide your order number.
Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly.
We look forward to hearing from you soon.
Team FunnyFuzzy
DC
Danielle C.
Really disappointed, don’t bother wasting your time
Really disappointed and wish I had read the reviews before ordering from the glossy and slick facebook marketing. Ordered two beds under order number FF36127U. Checked terms and conditions and understood that it could be up to 15 working days before these would be dispatched and yet over a month and a bit later, I have had no update to any tracking information and emails go unanswered. I absolutely would not bother ordering from this company again and I am speaking to my Credit Card company about return of the funds. Save yourself the hassle and just spend the money buying a bed from your local Pet store. At least you know it’ll arrive!
Response from FUNNYFUZZYAug 19, 2026
Hi, Danielle,
We sincerely apologize for the delays and the lack of clear communication you experienced with your order. We understand how frustrating it must have been to wait for your order without receiving timely responses from our support team.
We are sorry that your experience did not meet the level of service we aim to provide. We regret the inconvenience and frustration this situation caused.
Thank you for sharing your feedback. We take your concerns seriously and will continue working to improve our communication and customer service.
Best regards,
FunnyFuzzy
