Olga S.
Order #FF3393EU
Order #FF3393EU 3 month delivery, wrong item sent and now 3 month waiting for resolution...I am beyond disappointed of this company. Question to the company: Can my case be resolved?

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Olga S.
Order #FF3393EU 3 month delivery, wrong item sent and now 3 month waiting for resolution...I am beyond disappointed of this company. Question to the company: Can my case be resolved?
Cynthia
Poor communication. Extreme long time of receiving my order
Louis
Looks like this “business” decided to stop sending out orders since June 2026 and continue to take and charge for new ones. Support is nonexistent. If you want to gamble your money and believe the rare and suspicious positive reviews here, you better buy it on amazon where the refund process is going to be much easier.
Pat O.
Should be zero. I cannot believe people are still buying for this company. I have an ongoing issue with them regarding an item that has never been delivered at all. On August 13 I was told it was being shipped, I knew it hadn’t so immediately requested a refund. On September 15 told they had passed it to a department to initiate the refund. It is now 15 October. I have never received such item or the money. Please don’t buy from these people
sarah F.
I ordered a dog bed in July and have still not received it, tracking hasn’t moved since August and they have refused to give me a refund until I received the item yet the whole issue is that I haven’t received the item, and now the support email are ignoring me. Absolutely disgusting DO NOT USE THIS SITE Order number is #FF37965U Miss Sarah Freeman I have emailed your support email over 12 times so would rather continue on here
Response from FUNNYFUZZYOct 15, 2026
Hi , Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused. To help us investigate your concerns and assist you more efficiently, we kindly ask you to provide your order number. Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly. We look forward to hearing from you soon. Team FunnyFuzzy
AEG
I purchased three dog beds in March, and while the beds themselves are acceptable, the quality of the washable covers is extremely disappointing. The zippers break far too easily, making the covers unreliable and frustrating to use. When I contacted the company to address this issue, I was told that I was outside the return period. This response is unacceptable. A product should be built to last longer than a few months, and customers should not be expected to replace defective or poorly made components simply because a return window has expired. Does this company genuinely expect customers to purchase replacement products every six months rather than stand behind the quality of what they sell? This is not how you build customer loyalty or earn repeat business. I expected better quality and far better customer service. Instead, I was met with a response that showed little concern for customer satisfaction or the longevity of its products. I strongly recommend thinking twice before purchasing from this company. Based on my experience, the product quality and lack of meaningful customer support are simply not worth the frustration. I would not purchase from this company again, and I cannot recommend it to others. I have given you my order FF2650CA multiple times and you NEVER reply accordingly!!!!!! Your response is NOT truthful and does not conform to your return policy!!!!! Do not reply if you can not be honest!
Response from FUNNYFUZZYOct 15, 2026
Hi, Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused. At the moment, we have been unable to match the name used in this review to a specific order. We have tried to locate your details but have not been successful so far. To help us investigate and assist you more efficiently, we kindly ask that you provide your order number. Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly. We look forward to hearing from you soon. Team FunnyFuzzy
colin P.
Ordered in May this year and have yet to receive the full order. At least I received half of my order although that did take 3 months to arrive. As for the other half I've given up. Please don't make the same mistake I made - Do not purchase from these guys. Oh and the product - its poor and not worth the money or trouble. Customer service is slow and the responses are repetitive.
Response from FUNNYFUZZYOct 15, 2026
Hi , Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused. To help us investigate your concerns and assist you more efficiently, we kindly ask you to provide your order number. Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly. We look forward to hearing from you soon. Team FunnyFuzzy
S.Leigh
I would give them 0 stars, but that’s apparently not an option. Places my order in April for waterproof couch covers. Paid in full at time of purchase. Today is October 14, still so not have my product or a valid shipping verification or tracking number. My requests for a refund since August have been met with a response of “we sincerely apologize for the delay. We are checking with our warehouse team”.
Response from FUNNYFUZZYOct 15, 2026
Hi, Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused. At the moment, we have been unable to match the name used in this review to a specific order. We have tried to locate your details but have not been successful so far. To help us investigate and assist you more efficiently, we kindly ask that you provide your order number. Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly. We look forward to hearing from you soon. Team FunnyFuzzy