Awful company - order placed 15th June, supposedly sent on 29th July but no tracking information available and nothing has arrived.
First email received an automated response and then no further communication
Would avoid like the plague
2nd Sept and in spite of requested information being sent, I am still no further forward.
Response from FUNNYFUZZYAug 19, 2026
Hi!
We’re very sorry to hear that your order placed on June 15 has still not arrived and that you have not received the tracking information or follow-up you were expecting. We understand how frustrating it is to be left waiting after being told the order had been shipped.
If your order is still unresolved, please provide your order number so our team can investigate the shipment status and review the communication history. We’d appreciate the opportunity to look into what happened and assist with your case.
Team FunnyFuzzy 🐾
LW
Louise W.
SHYSTER COMPANY
They never respond. I send email after email after email. When they FINALLY do, they don’t answer your questions. I placed my order online on 5/31 & it is now 8/17 and I STILL do not have an answer as to where it is! I paid with my debit card $151.26 for a sofa cover & 2 pillows. On July 10th, they said it was on the 1st leg of its journey via sea shipping (Singapore Hong Kong) and gave me a supposed track. no. On 8/4, I got an email saying it was too early to track and there was no track. no.!!!!!! You go round and round and round w/them! In the meantime they keep sending emails trying to sell their products. I am about ready to figure I am out $150 bucks! And, I am also MOVING on 9/15 to another part of the state of Indiana. I’m sure I STILL WON’T have it by then!!
DO NOT ORDER ANYTHING FROM THIS COMPANY!!! THEY ARE SHYSTERS!!!
JUST DISGUSTING!!!!😡🤬👿
Response from FUNNYFUZZYAug 18, 2026
Hi!
We’re truly sorry to hear about this experience. We understand how frustrating it must be to have been waiting since May 31, receive inconsistent information about the shipment and tracking, and still not have a clear answer about where your order is. We also understand that your upcoming move makes the delay even more concerning.
If this issue is still unresolved, please provide your order number so our team can investigate the shipment status, review the tracking information provided to you, and look into the previous communications regarding your order. We’d appreciate the opportunity to properly review your case and help with a resolution.
Team FunnyFuzzy 🐾
CD
Carla D.
This company is ridiculous
This company is ridiculous. No real customer service available. IF they respond to your email, it’s 4-6 weeks later. No updates on purchase status. After I canceled my order, after 60+ days of waiting, with my credit card company, only then did I receive an email that they were shipping the item. That was a month ago.
Response from FUNNYFUZZYAug 18, 2026
Hi ,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.
To help us investigate your concerns and assist you more efficiently, we kindly ask you to provide your order number.
Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly.
We look forward to hearing from you soon.
Team FunnyFuzzy
SR
Susan R.
DO NOT use this site
DO NOT use this site. It’s been close to a month and I still don’t have my order. I contacted customer service and never got an answer. DON’T waste your time and money.
9/4/26. It’s been 6 weeks and NO PRODUCT. Waste of time to get ahold of someone in customer service. Doesn’t exist. As I stated before, DO NOT ORDER OR TRUST FUNNY FUZZY’S WEBSITE.
Response from FUNNYFUZZYAug 18, 2026
Hi ,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.
To help us investigate your concerns and assist you more efficiently, we kindly ask you to provide your order number.
Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly.
We look forward to hearing from you soon.
Team FunnyFuzzy
MI
Mick
NOT funnyfuzzy...
I ordered $150 worth of products three months ago and I am still waiting for delivery. I have attempted to contact the service department to find out what is happening, but no response other that the order has been confirmed. I have informed them, I will be taking this matter further should they choose to ignore my correspondence. DO NOT PURCHASE ANYTHING FROM THIS COMPANY.
Response from FUNNYFUZZYAug 18, 2026
Hi,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.
At the moment, we have been unable to match the name used in this review to a specific order. We have tried to locate your details but have not been successful so far. To help us investigate and assist you more efficiently, we kindly ask that you provide your order number.
Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly.
We look forward to hearing from you soon.
Team FunnyFuzzy
BL
Belinda L.
Never arrived
Almost 3 months later I still don’t even have a tracking number. It didn’t arrive and when I followed up I got a generated response a couple of weeks later.
Response from FUNNYFUZZYAug 18, 2026
Hi ,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.
To help us investigate your concerns and assist you more efficiently, we kindly ask you to provide your order number.
Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly.
We look forward to hearing from you soon.
Team FunnyFuzzy
KA
Kerry A.
DO NOT order from this company
UNLESS YOU LIKE WASTING YOUR MONEY...DO NOT ORDER FROM THIS COMPANY!
Still waiting for FunnyFuzzy to actually get back to me. They have sent a few notes addressing my comments but have in no way helped me or given me a date when I might expect my couch cover to arrive. So today I looked on Amazon (who carries FunnyFuzzy couch covers) and asked Alexa if FunnyFuzzy is a legitimate company and here is the response I got:
FunnyFuzzy is a real company, but there are some important things to know before purchasing:
What We Know:
•
FunnyFuzzy operates out of China, where all products are manufactured and shipped from
•
They have built professional-looking websites targeting US, UK, and European markets with significant marketing spend
•
Their products are generally reasonably priced and of acceptable quality, but are not independently strength-tested or safety-tested
•
Many of their products appear to be generic items also available on sites like eBay and Temu
Concerns to Be Aware Of:
•
Multiple reviewers report customer support issues and limited return options
•
Products are frequently discontinued without much notice
•
At least one well-known pet gear reviewer (Dog Gear Review) cut ties with the company after a dispute over unauthorized use of their photos
Bottom Line: FunnyFuzzy is not a scam — their products do get delivered and many customers find them acceptable for the price. However, given the noted customer service and return concerns, if you're considering a FunnyFuzzy product, buying it through Amazon is a safer bet since Amazon's return policy would protect you regardless of the seller's own policies.
Is there a specific FunnyFuzzy product you're considering? I'm happy to help you compare it to alternatives!
It is now August 30th and still no product and still no contact from Funny Fuzzy regarding an arrival date. Disregard their response below. They are simply trying to look responsive and legitimate...they are neither. SCAM company -- DO NOT ORDER ANYTHING FROM THEM unless you just like giving your money away!
DO NOT order from this company! I ordered a sofa cover on June 24th and was told orders "usually ship in 3 weeks." It is now August 16th and I have nothing. I have written them numerous times and they finally responded on August 3rd that my order had left their warehouse but they cannot provide any shipping information because my order is "currently off the radar" but they will update me when a carrier has my product. I don't know if it will ever show up. I have already asked for my money back but they told me once it has shipped they cannot refund my order but later I can follow their return process if I am not happy with the product. Yeah, good luck on that one! (BTW, it is a Chinese based company although their website makes it look like they are based in the U.S.)
BTW, their product is available on Amazon when I checked recently (less the 20% discount I got from ordering from them directly). I checked the shipping from Amazon and I could receive the product in 2 days, amazing considering the company can't provide the product to me (and so many others if you read the reviews) in 2+ months. At least with Amazon I know they are reliable and have a simply return policy and I would never be out of my money. With FunnyFuzzy directly I am not sure I will ever receive the product nor get my money refunded.
Response from FUNNYFUZZYAug 18, 2026
Hi!
We’re truly sorry to hear about your experience. We understand how frustrating it is to wait this long without receiving your order or having clear information about its delivery. We also understand your disappointment after reaching out multiple times and not getting the updates you expected.
If your concern has not yet been resolved, please provide your order number so we can investigate this further and work to assist you with your case.
Thank you for bringing this to our attention.
Team FunnyFuzzy 🐾
CT
Carly T.
Horrendous company
Horrendous company, avoid!
Waited nearly 2 months for delivery with no communication.
Product arrived (dog steps) and not fit for purpose. My dog was using for less than 24 hours when the top step collapsed and he fell through to the floor. These were to help my dog who has ivdd and he has now suffered a serious setback.
Wondering why there are no bad reviews on the company website? I posted one this morning and it’s been taken down! I can’t believe I have been conned out of £80
Response from FUNNYFUZZYAug 18, 2026
Hi ,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.
To help us investigate your concerns and assist you more efficiently, we kindly ask you to provide your order number.
Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly.
We look forward to hearing from you soon.
Team FunnyFuzzy