FUNNYFUZZYReviews of funnyfuzzy.com

I love your couches and dog beds - the best! but I am not a fan of your stairs, and neither are my dogs!

The bed wasn't as thick as I expected and the raised head pillow was also quite flat. The large was a good size and nice soft material.

Took a long time to deliver and the tracking was not good. It was a gift. My son was very happy with the product though. I guess what could be improved is setting the expectation for delivery timeframe upfront.

Shipping took to long

The little stool/ramp is perfect. Very nice. But when I ordered it they said it would ship in 1-3 days. But weeks went by with no word. After I emailed them, they said it was being shipped. It still took two weeks. So two months of waiting with no communication from them unless I initiated it.

First up; The company’s communication is extremely poor, delivery updates are virtually non-existent, delivery times are pot luck and any company in habit of deleting negative comments on their many social media accounts doesn’t inspire confidence. After placing my order I had no details, no tracking, no nothing. Emails to CS always bounced and didn’t go through and only got generic, robotic responses through social media but Finally after 3 weeks, I was eventually given a tracking number, although I still wasn’t convinced the package would ever arrive and just thought I had been scammed. To my surprise, my order FINALLY arrived after a full month, having come from China! I wasn’t expecting much from the product itself by this point, however, the car seat I ordered for my puppy was very true to images online and actually really great! A pleasant surprise and very happy with it. That said, would I order anything again? No. I fell for the clever marketing & good discounts on what really is a gap in the market for fur supplies; whereas I should I have read trust pilot first perhaps. FunnyFuzzy should reevaluate their business and cease trading until they get things under some control and can supply their customers with a much better service, because it’s clearly not working but actually have good products that we want. What can I say, it’s a gamble at this point!

I am changing my earlier review written in frustration with this company due to no product or response being received over a 3 month period. Following my last review I did receive a response, an apology and a full refund. I had given up hope and felt betrayed so hugely appreciate that this company finally did the right thing by me.

I purchased the raincoat in xxxxl . I give it a 7 out of 10. Whilst it fits nicely, the zip to fasten it is underneath the dogs stomach and chest . This would be ok on a short hair dog but my dogs a golden retriever and his fur kept getting stuck in the zip making it difficult to close. After a wet muddy walk you then have to blindly feel for the zip underneath the dog and try unzipping it without catching the fur again . It's not pleasant messing with a wet muddy underside zip. It would have been better had it been on the top of the coat. The delivery was late and that was frustrating.