FUNNYFUZZYReviews of funnyfuzzy.com

Ordered a dog bed 27th December, got an email to say would be dispat hed within 1 to 3 working days. Given it was the festive period I gave some extra time. Didnt hear anything at all so contacted them on 3rd Jan for an update to see if it had been dispatched but was advised there was a delay and it was with the warehouse. I contacted them again 5th Jan to see if they had a timescale for it to be dispatched and no respo se so contacted them again 9th Jan and still no response. I am goi g to go through my card to seek the money back and report to trading standards

I ordered a dog car bed on Dec 8. Today is Jan 12, and there is no sign of the bed, no communication since dec 25, when they finally replied to one of my several requests to understand where my order was. They said it had shipped and had no other info while it was in transit. I followed the link to the order, it says "pending". Given it was for a trip, I had to buy another bed, from a company that actually exsits. I think this company may very well be a scam. I have sent several more queries to their support email, and have had no further reply. Order number FF704348S. Buyer beware. UPDATE - it seems they only respond here when the review does not include an order number - they have a standard response to ask you to provide it - it is a stalling tactic. I now truly believe this company is a scam.

Duurt meer dan 2 weken voor ze iets op de post doen. Inmiddels 3 weken verder en nog niks ontvangen. Ik had via email contact erover opgenomen maar geen bericht terug gekregen.

If I could give them 0 stars I would. Seems to be a common theme… order placed end of November & still not arrived. I sent an email & did actually get a reply saying: Thank you for reaching out to us. We understand your concern regarding the delay, and we sincerely apologize for the inconvenience this has caused. We want to assure you that your case has now been fully escalated to our logistics team for urgent review. They are currently investigating the status of your order and working to secure the latest update. We will share any new information with you as soon as it becomes available. Please rest assured that we are here to assist you every step of the way. Should you have any further questions in the meantime, we are always happy to help. I emailed again in January & have had no response. Going to contact my bank now to see about getting money back since from the other reviews there have been no refunds issued. Terrible terrible company.

7 décembre, 1 mois et 5 jours que j'ai effectuez ma commande, un mail de "remerciement de confiance" m'a était envoyez de leur part. Aucun suivi, aucune nouvelle du colis, 75.99€ parti je ne sais ou ! Des dizaine de mail envoyez, aucune réponse concrète, mise a par, "soyez patient". MERCI CA FAIT 1 mois que je suis patient, vous comptez le livrée un jour quand même ? Numéro de suivi "SF Express", un numéro ma était fourni, quand je le recherche sur le site il me dit que ce numéro n'est pas valide. C'est le seul suivi que j'ai a ce jour ! Commande ##FR46736 J'exige un remboursement de suite.

Ordered way before Xmas now in January and still not received anything. No updates at all and still waiting for a response about a refund do not buy anything from this company shower of shit.

Commande passée le 12 décembre pour une housse de canapé et des coussins, avec un délai d’expédition annoncé de 1 à 3 jours ouvrables. À ce jour (11 Janvier), aucune livraison, aucune information d’expédition, et la commande apparaît toujours comme « en traitement ». Le paiement a pourtant été intégralement débité dès le 12 décembre. J’ai contacté la société à plusieurs reprises par email, sans recevoir la moindre réponse, ni explication concernant un éventuel retard, ni proposition de solution. Je comprends que des retards puissent exister, notamment en période de fêtes, mais l’absence totale de communication après encaissement est particulièrement préoccupante. Au vu des nombreux avis similaires signalant des retards importants ou des commandes non reçues, je souhaite simplement obtenir une réponse claire sur le devenir de ma commande. À ce stade, je partage cette expérience afin d’alerter et, surtout, d’obtenir enfin un retour de la part de l’entreprise.

Dreadful service - ordered a stock available item (dog bed) on 24/12/25 and still waiting to hear eta delivery date when had expected the item to be delivered 5-7 days allowing for festive break (as they has stated a 3-5 day delivery). Happy to take your orders but basically feels like false advertising as now suspect they have ordered from China and awaiting stock. My order reference is #FF10740U. Customer service team responded to my original enquiry apologising for unexpected delay and offer a further 10% refund upon delivery. Fine BUT have failed to respond to my further emails enquiring about likely timescale to enable me to make a decision about whether to hang on or request a full refund. I suggest avoiding purchasing from FunnyFuzzy.