Ordered their product in Sept 2025. Inquired several times by email about my order, but was never given an answer as to when it would be shipped. Finally, on Jan 25, 2026, I received my pkg. The product seems very nice, but I doubt I will order again. Thank you.
Response from FUNNYFUZZYFeb 4, 2026
Hi Billie,
We sincerely apologize for the delay in delivering your order. We completely understand how frustrating it can be when a delivery doesn’t arrive as expected, and we truly appreciate your patience and understanding during this time.
We’re glad to hear that the matter has now been taken care of. Our team has shared additional details with you via email.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at [email protected]
Our team is available 24/7 and always happy to help.
Thank you again for your patience and continued support.
Team FunnyFuzzy
UM
Unhappy M.
I ordered a large dog bed
I ordered a large dog bed, and after three weeks waiting, the world’s smallest bed arrived that would not fit my 20 lb pug or my 10 lb cat.
Response from FUNNYFUZZYFeb 1, 2026
Hi Debbe,
Thank you for reaching out to us. We sincerely apologize for any inconvenience this may have caused.
Upon checking, we can kindly confirm that the correct item and size were dispatched according to your order.
We’ve also sent you an email with the details of your order, please take a moment to check your inbox (and your spam/junk folder, just in case).
If you have any further questions or concerns, please don’t hesitate to contact us at [email protected]
Our team is always happy to assist.
Team FunnyFuzzy
JJ
Jane J.
It came way to late even after…
It came way to late even after receiving texts that it was on the way and ot wasn't ,this went on for months. The product was very disappointing.
Response from FUNNYFUZZYFeb 1, 2026
Hi Jane,
Thank you for your feedback, and we sincerely apologize for any inconvenience caused. We also regret the delay in delivering your order. While we always aim to provide timely service, unforeseen circumstances can sometimes lead to delays, and we truly appreciate your patience and understanding.
Just to clarify, the amount for your order has already been processed back to your bank. The case was resolved in your favor. If you haven’t seen it yet, we recommend checking your bank statement or contacting your card provider for further details.
If you have any additional questions or need assistance, our team is available 24/7 at [email protected] and always happy to help!
Team FunnyFuzzy
CK
CK
I actually like the couch cover and the…
I actually like the couch cover and the color is beautiful, however, waiting 3 months to receive it and having to go through making a claim thru my bank, was not good at all. I believe that I would not have received it if you didn't hear from my bank.
Response from FUNNYFUZZYFeb 1, 2026
Hi there,
Thank you for reaching out and sharing your experience with us. We’re delighted to hear that you’re enjoying your product, it truly means a lot to us.
We also sincerely apologize for the delay with your order. While we always strive to meet our delivery timelines, unforeseen circumstances can sometimes cause delays. We greatly appreciate your patience and understanding during this time.
If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected]
Our team is always happy to help!
Team FunnyFuzzy
PR
Pattie R.
Took 4 months to get my order
Took 4 months to get my order. Would never order from your company again. I would love to give less than 1 star but that’s not possible.
Response from FUNNYFUZZYFeb 3, 2026
Hi Pattie,
We sincerely apologize for the delay in delivering your order. We completely understand how frustrating it can be when a delivery doesn’t arrive as expected, and we truly appreciate your patience and understanding during this time.
We’re glad to hear that the matter has now been taken care of. Our team has shared additional details with you via email.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at [email protected]
Our team is available 24/7 and always happy to help.
Thank you again for your patience and continued support.
Team FunnyFuzzy
MM
Mary M.
An order went out in Oct 2025 and I…
An order went out in Oct 2025 and I just received the package yesterday Jan 29, 2026.
I was offered 20% off for my patience and then later I was offered 10%. I really don't care about either but ordering from your company is not something I believe I want to do anymore.
Response from FUNNYFUZZYFeb 3, 2026
Hi Mary,
We sincerely apologize for the delay in delivering your order. We completely understand how frustrating it can be when a delivery doesn’t arrive as expected, and we truly appreciate your patience and understanding during this time.
We’re glad to hear that the matter has now been fully resolved. Our team has shared additional details with you via email, and we hope this provides clarity.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at [email protected]
Our team is available 24/7 and always happy to help.
Thank you again for your patience and continued support.
Team FunnyFuzzy
CL
C.L.
Achtung Shop liefert nicht
Ich habe am 16.01.26 bestellt, bis heute nichts erhalten. In der Sendungsverfolgung ist meine Bestellung seit dem 22.01.26 auf dem Weg zum Flughafen, wohl mit einer Schnecke. Ich habe 3 Mal angefragt per Mail was mit meiner Bestellung ist, erhalte immer nur vorgefertigte Antwortmail gleichen Inhalts, ich hätte mich außerhalb der Geschäftszeiten gemeldet, der Service würde sich zeitnah melden. Ich storniere nun meine Bestellung und eröffne einen Fall bei PayPal. Daher warne ich vor diesem Shop, da stimmt was nicht.
Update 01.02.26 Die Bewertung bei Trust Pilot wird gesehen, da antworten Sie, auf Anfragen über Ihre Kontaktmail, Anfragen nach der bezahlten Bestellung mit Referenznummer, da antworten Sie nicht. Sorry ganz schlecht vor allem wenn man sieht das ich nicht die Einzige bin die ihre bezahlte Bestellung nicht erhalten hat.
Update 15.02. Keine Ahnung was in diesem Shop abgeht, ist aber ganz schlecht. Habe schon lange die Bestellung widerrufen, PayPal das Problem gemeldet und sofort mein Geld zurück erhalten. Nachdem der Shop selber auf meine EMails nur mit einer vorbereiteten Labermail geantwortet hat, hat man auf meine Bewertung hier sofort geantwortet, war wohl dann mal zur Bürozeiten…( Ironie aus)
Dann bekam ich eine EMail das man meinen Versand nun beschleunigt hätte. Das gleiche Spiel, die Bedtellung blieb auf dem Stand hat das Depot verlassen.
Ich habe mitgeteilt das ich die Bestellung widerrufen habe, mein Geld zurück habe und kein Interesse mehr habe.
Und nun hier noch mal so eine dämliche Labermail. Lasst die Finger von dem Shop!
Response from FUNNYFUZZYFeb 1, 2026
Hallo,
vielen Dank für Ihre Rückmeldung.
Es tut uns sehr leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Dies entspricht nicht unserem angestrebten Servicestandard, und wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten.
Wir freuen uns, dass die Angelegenheit nun geklärt ist. Sollten Sie weitere Fragen oder Anliegen haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind jederzeit für Sie da und helfen Ihnen gerne weiter.
Team FunnyFuzzy
VR
véronique A.
demande de retour car dimensions non conformes et pas de réponse !
demande de retour car dimensions des lits trop petites, vous dites que la taille M est pour un chien type labrador mais c'est bine trop petit !! mes chiens ne peuvent pas dormir dedans.
Je demande comment faire le retour et pas de réponse !! très mécontente, je ,e vais pas en rester là !
Response from FUNNYFUZZYFeb 1, 2026
Bonjour Véronique,
Merci de nous avoir fait part de vos commentaires. Nous sommes désolés d'apprendre que le panier pour chien n'a pas répondu à vos attentes.
Afin de mieux comprendre le problème, nous vous avons envoyé un nouvel e-mail. Veuillez vérifier votre boîte de réception, ainsi que votre dossier de courriers indésirables. Si vous pouviez nous envoyer quelques photos illustrant le problème, cela nous serait très utile. Dès que nous les aurons examinées, nous ferons le nécessaire pour résoudre ce problème au plus vite.
Notre équipe est disponible 24h/24 et 7j/7 à l'adresse [email protected]
et se fera un plaisir de vous aider.
Nous vous remercions de votre patience et espérons trouver une solution rapidement.
L'équipe FunnyFuzzy
