Cindy
UPDATED review of FunnyFuzzy
I ordered some goods from FunnyFuzzy in June of 2025. By late August the goods had not arrived and the company were ignoring my emails. As I had bought via Paypal I was able to raise a case. Some time after, I received part of my order and the company asked me to revise my review on TrustPilot. I refused because it was truthful. The customer service is the worst I have experienced, and they took my money and did not deliver everything I ordered. I did not further pursue my refund as I had wasted enough time and energy to get ven part of the order. UPDATE - Out of the blue, I received the remainder of my order in January 2026! A whole 7 months after my order. It is a true shame that their customer service and logistics are so woeful. The quality of the goods is actually very good and true to description. They have a wonderful range of products that I really wish I could buy, but their logistics and communication is horrid.
Response from FUNNYFUZZYJan 14, 2026
Hi Cindy, Thank you for sharing your feedback. We're truly sorry for any inconvenience this may have caused. We've been working to locate your order, but we haven't been able to track it down just yet. To assist you more efficiently, we've sent a request via Trustpilot asking for your order number. Alternatively, you can contact us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy