Sonia
Late delivery & useless product
I placed my order in September 2025 and received the order in February 2026. In addition to the very late delivery, the product does not work for my 26 lb corgi dog. The foam steps sink and the dog makes a mess when using it.
Response from FUNNYFUZZYMar 2, 2026
Hi Sonia, Thank you very much for taking the time to share your feedback with us, we truly value hearing from you. Please accept our sincere apologies for the delay with your order. We always aim to ensure timely delivery, and we completely understand how disappointing it can be when there are unexpected setbacks. We’re very grateful for your patience and understanding throughout this process. We’re genuinely sorry to hear that the Ramp did not meet your expectations. That is certainly not the experience we want for you or your pet. We’ve sent you a follow-up email to assist further. When convenient, could you please share a few photos showing the issue? This will allow our team to carefully review the situation and work toward the most suitable solution for you as quickly as possible. If you have any additional questions or need further assistance, please don’t hesitate to contact us at [email protected] We’re always here and ready to help. Thank you again for your patience and for giving us the opportunity to make this right. We truly appreciate it and look forward to resolving this for you. Team FunnyFuzzy


