FUNNYFUZZYReviews of funnyfuzzy.com

Response from FUNNYFUZZYMar 16, 2026

Bonjour Hélène, Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre Lit canapé orthopédique doux, lavable et moelleux pour chien - Rêve Douillet n'a pas répondu à vos attentes, notamment en ce qui concerne la couleur. Nous comprenons parfaitement votre déception. Nous offrons une garantie de remboursement de 30 jours pour tout problème de ce type. Si vous êtes encore dans ce délai, nous serons ravis de vous aider. Nous vous avons déjà contactée par e-mail pour vous indiquer la marche à suivre. Si vous ne l'avez pas reçu, veuillez vérifier votre boîte de réception (et votre dossier de courriers indésirables) ou contactez-nous directement à l'adresse [email protected] Nous ferons tout notre possible pour résoudre ce problème. L'équipe FunnyFuzzy

Response from FUNNYFUZZYMar 18, 2026

Hi Caro, Thank you for your feedback. We’re very sorry to hear about the issue you’ve experienced and thank you for letting us know. Your current order is currently in transit, and we’ve also emailed you regarding your concern. It’s possible our message may have landed in your spam folder, so please take a look, you might find our reply waiting for you there. We’re available 24/7 at [email protected] and are always happy to help! We hope this helps clarify the situation and resolves any communication hiccups. Team FunnyFuzzy

Response from FUNNYFUZZYMar 16, 2026

Hi Lisa, Thank you for your feedback, and we’re sorry to hear that your order was not delivered. To clarify, the matter has already been resolved through a chargeback processed by your bank, and the refund has been issued directly to your account. If you have any further questions or need assistance, please feel free to reach out to us at [email protected] Our team is available 24/7 and always happy to help. Team FunnyFuzzy

Response from FUNNYFUZZYMar 16, 2026

Hi Michael,  Thank you for reaching out.  We sincerely apologize for the missing items. We’re glad to know the matter has now been fully resolved. Our team has shared additional details with you via email. Should you have any further questions, please don’t hesitate to contact us at [email protected] We appreciate your patience and continued support. Team FunnyFuzzy

Response from FUNNYFUZZYMar 16, 2026

Hi Véronique, Thank you for sharing your feedback, and we’re truly sorry for the disappointment that your order did not meet your expectations. It appears we were unable to locate your previous email in our system. To better understand the issue and assist you as quickly as possible, we’ve sent you a new email. Please check your inbox or spam/junk folder in case it landed there. If you could reply with a few photos of the issue, it would greatly help our team review the situation and provide the best solution. Once we receive the photos, we’ll take a closer look and work to resolve this for you as soon as possible. If you need any assistance in the meantime, our team is available 24/7 at [email protected] and always happy to help. We look forward to getting this resolved for you. Team FunnyFuzzy

Response from FUNNYFUZZYMar 16, 2026

Hi Joanne, Thank you for your feedback. We’re sorry to hear about the issue you’ve experienced and appreciate you bringing it to our attention. We sent a response on March 16, but it’s possible that our email may have landed in your spam or junk folder. Please have a quick look there, you might find our reply waiting for you. If you’re unable to locate it or need any further assistance, our team is available 24/7 at [email protected] and will be happy to help. We hope this helps clear up any communication hiccups, and we look forward to assisting you further. Team FunnyFuzzy

Response from FUNNYFUZZYMar 11, 2026

Chère Koralie, Merci pour votre commentaire. Nous vous prions de bien vouloir accepter nos excuses pour la gêne occasionnée et vous remercions de nous l'avoir signalée. Nous avons répondu à votre courriel. Veuillez prendre un instant pour consulter votre boîte de réception. Si vous avez besoin d'aide supplémentaire, notre équipe est disponible 24 h/24 et 7 j/7 à l'adresse [email protected] et se fera un plaisir de vous aider. Nous espérons que ces informations vous permettront de mieux comprendre nos échanges. L'équipe FunnyFuzzy

Response from FUNNYFUZZYMar 16, 2026

Hi Mary, Thank you for your feedback. We sincerely apologize for any inconvenience this may have caused. We would like to assure you that your package was dispatched within our processing standard timeframe of 15 business days, which falls within our usual shipping window of 7–30 business days. For more details, you can also review our shipping policy here: Shipping Policy https://funnyfuzzy.com/policies/shipping-policy Upon checking, the package was delivered on February 11. If you need any further assistance, please don’t hesitate to reach out to us at [email protected]  We’re always happy to help! Team FunnyFuzzy