FUNNYFUZZY Reviews | Read Customer Reviews of funnyfuzzy.com

FUNNYFUZZY Reviews | Read Customer Reviews of funnyfuzzy.com

FUNNYFUZZY reviews

Showing 7,277 reviews with 1 star · Clear filters

Sara
Feb 19, 2026
I ordered in September and received my…
I ordered in September and received my shipment in February. It's okay though, I received an apology email but nothing regarding a refund. RIDICULOUS. Will not order again from this site
Response from FUNNYFUZZYMar 23, 2026
Hi Sara, Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay in delivering your order. While we always aim to provide timely service, unexpected circumstances can sometimes cause delays, and we truly appreciate your patience and understanding. If you have any further questions or need any assistance, please don’t hesitate to reach out to us at [email protected] We’re always here and happy to help. Team FunnyFuzzy
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Kandy C.
Feb 19, 2026
I was totally disappointed
I was totally disappointed. The material was so tight , putting the foam pieces in that the sides all split . The material was so tight that it didn't even shape the steps.It was made to tight for foam pieces 🙄 plus it took months to receive I wouldn't have Mind it, if the steps actually fit into the material . So the steps are no good to me.The foam doesn't fit into the material.
Response from FUNNYFUZZYMar 23, 2026
Hi Kandy, Thank you for sharing your feedback with us, we truly appreciate you taking the time to let us know about your experience. We’re very sorry for the delay you encountered with your order. Although we aim to deliver every package on time, unexpected issues can sometimes cause setbacks. Your patience and understanding throughout this process mean a lot to us. We’re disappointed to hear that the dog stairs didn’t meet your expectations. That’s certainly not the experience we want for you or your pet. We’ve already reached out to you by email to assist you further. When you have a moment, we kindly ask that you send us a few photos of the issue. This will allow our team to review the situation thoroughly and find the best solution for you. If there’s anything else you need or any questions we can help with, please feel free to contact us at [email protected] We’re always here to support you. Thank you again for your patience and for giving us the chance to make this right. We look forward to resolving this for you. Team FunnyFuzzy
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Bob van R.
Feb 19, 2026
Je leest het al ELLENDE
Je leest het al, dikke drama daar. De site ziet er heel legitiem uit, maar je wordt gewoon genaaid. Maaaaanden geleden wat besteld, ordernummer FF591696S. Nooit iets gekregen, geen reactie op mails. Helemaal niks. Af en toe schrijf ik ze nog aan, en wacht ik tot er ergens een massaclaim opgestart wordt. Ik heb er geen tijd voor, en geen zin in maar het is toch te gek voor woorden dat een stumper bedrijf zo makkelijk aan z'n geld komt.
Response from FUNNYFUZZYMar 23, 2026
Hallo Bob, Het spijt ons te horen over de problemen die je hebt ondervonden. Bedankt voor je feedback. We hebben een e-mail gestuurd, maar soms spelen e-mails verstoppertje! Kijk even in je spammap, misschien ligt hij daar even te slapen. We zijn 24/7 bereikbaar via [email protected] en helpen je graag verder! We hopen dat dit alle verwarring over onze communicatie heeft weggenomen. Team FunnyFuzzy
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Lucas J.
Feb 19, 2026
Ordered in beginning of October…
Ordered in beginning of October received it end of February no communication absolutely awful customer service will never order from them again dogshit company
Response from FUNNYFUZZYMar 23, 2026
Hi Lucas, Thank you for your feedback. We sincerely apologize for the delay in delivering your order and for any frustration this may have caused. We understand how important timely delivery is, and we truly appreciate your patience and understanding while this was being resolved. We’re pleased to know that the issue was rectified. Our team has also sent you a follow-up email with additional details for your reference. If you have any further questions or need assistance, please don’t hesitate to contact us at [email protected] our team is available 24/7 and always happy to help. Thank you again for your patience and for your continued support. Team FunnyFuzzy
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Bridget M.
Feb 19, 2026
Took over 3 months to arrive
One of the worst online shopping experiences. I placed an order in November and did not receive it until February, over three months later. Their site makes it incredibly difficult to track your order. I did not receive any kind of update on why it was taking so long. I contacted them multiple times and they couldn’t even provide a tracking number. Entire experience was frustrating and disappointing. I will not be using this company again. Product is fine, but nothing you can’t find at many other retailers.
Response from FUNNYFUZZYMar 23, 2026
Hi Bridget, Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay in delivering your order and understand how frustrating it can be when a delivery doesn’t arrive as expected. We truly appreciate your patience while we worked to resolve this. We’re pleased to know that the matter has now been resolved. Our team has also sent a follow-up email with additional details to further assist you. If you have any questions or need further support, please don’t hesitate to reach out to us at [email protected] our team is available 24/7 and always happy to help. Thank you again for your patience. We truly value your support. Team FunnyFuzzy
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Carolyn W.
Feb 19, 2026
Order didn’t arrive for 3 months
Order didn’t arrive for 3 months. Company tried numerous times to tell me that it had. Filed claim with my credit card company who investigated and returned my money. Suddenly after months, I got a notice that it was coming. When it came it had mold on the back of the sofa cover.
Response from FUNNYFUZZYMar 23, 2026
Hi Carolyn, Thank you for your feedback, and we sincerely apologize for the issue with mold and any inconvenience this may have caused. To clarify, your order has already been refunded via a chargeback through your bank. The case was resolved in your favor, and the refund was issued directly to your account. If you haven’t received it yet, we recommend checking your bank statement or contacting your card provider for further details. If you have any further questions or need assistance, please don’t hesitate to reach out, we’re available 24/7 at [email protected] and always happy to help. Team FunnyFuzzy
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Mickael
Feb 19, 2026
A fuir !!!
Je ne peux que confirmer les autres avis sur ce site et je regrette de ne pas les avoir vus avant. Près de deux mois après la commande toujours rien. Le service client ne répond pas a me demande de remboursement et prétend depuis des semaines que ma commande est en cours de préparation mais toujours rien... une arnaque à fuir ! ET je vois maintenant dans la réponse publique qu'ils ne retrouvent pas ma commande ! pourtant elle a bien été encaissée le 27 janvier ! un scandale
Response from FUNNYFUZZYMar 23, 2026
Bonjour Mickael, Merci pour votre commentaire et nous sommes sincèrement désolés pour la gêne occasionnée. Nous avons essayé de retrouver votre commande, mais sans succès pour le moment. Afin de pouvoir vous aider plus rapidement, nous avons envoyé une demande via Trustpilot pour obtenir votre numéro de commande. Vous pouvez également nous contacter directement à l'adresse [email protected] Notre équipe est toujours disponible et ravie de vous aider. Nous espérons avoir de vos nouvelles très prochainement. L'équipe FunnyFuzzy
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Marcus S.
Feb 19, 2026
Absolutely horrible experience
Edit: After 3 months I was contacted by support offering a refund and to cancel my order. I also want to point out, a total of 12 emails were sent. There were automated replies sent to me saying the package would be sent to me on a priority basis, all lies, nothing was ever done or sent to me. It wasn’t until I escalated this with my bank where I finally heard back. I responded saying I want a full refund. This company will never see a single cent from me ever again and I urge all to look elsewhere. Do I trust them to refund my money? Absolutely not, which is why I will continue the dispute process with my bank. Absolutely horrible experience. I placed my order over a month ago and still I have no shipping or tracking information. My order hasn’t even shipped yet. I have contacted customer service over 3 times now to escalate my concern and have received no response. Complete silence. I am now in the process of disputing the charge with my credit card company. This company is unbelievably untrustworthy. I would never buy from them again for this specific reason. For the record, the same support email they flaunt around in their replies, is the exact same email that I’ve been contacting. I’ve included all information, including my order number. Also including I would now be escalating and disputing my charge. I have been completely ignored.
Response from FUNNYFUZZYMar 23, 2026
Hi Marcus, Your feedback is greatly appreciated. We sincerely apologize for any inconvenience you experienced earlier. We’re pleased to confirm that the matter has now been resolved, and we’ve also followed up via email with the relevant details. If you have any other concerns or need additional support, please don’t hesitate to reach out at [email protected] We’re available 24/7 to assist. Team FunnyFuzzy
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