FUNNYFUZZYReviews of funnyfuzzy.com

Response from FUNNYFUZZYMar 19, 2026

Bonjour Alex, Merci pour votre commentaire. Nous sommes sincèrement désolés pour la gêne occasionnée. Nous avons tout mis en œuvre pour retrouver votre commande, mais nous n'y sommes pas encore parvenus. Afin de vous aider plus efficacement, nous avons envoyé une demande via Trustpilot pour obtenir votre numéro de commande. Vous pouvez également nous contacter directement à l'adresse [email protected] Notre équipe est toujours disponible et ravie de vous aider. Nous espérons avoir de vos nouvelles très prochainement. L'équipe FunnyFuzzy

Response from FUNNYFUZZYMar 19, 2026

Hi Claire, Thank you for sharing your feedback. We're truly sorry for any inconvenience this may have caused. We've been working to locate your order, but we haven't been able to track it down just yet. To assist you more efficiently, we've sent a request via Trustpilot asking for your order number. Alternatively, you can contact us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy

Response from FUNNYFUZZYMar 19, 2026

Bonjour Christine, Nous vous prions de bien vouloir accepter nos excuses pour la gêne occasionnée. Nous sommes heureux de vous confirmer que le problème est désormais résolu et nous vous avons également envoyé un courriel contenant tous les détails nécessaires. Pour toute autre question ou si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter à l'adresse [email protected] Nous sommes disponibles 24h/24 et 7j/7. L'équipe FunnyFuzzy

Response from FUNNYFUZZYMar 19, 2026

Hi Zoe, Thank you for your feedback, and we’re really sorry for any inconvenience this has caused. We’ve been trying to track down your order, but so far, we haven’t had any luck. To help us assist you more quickly, we’ve sent a request via Trustpilot asking for your order number. Alternatively, feel free to reach out to us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy

Response from FUNNYFUZZYMar 19, 2026

Bonjour Manon, Merci de nous avoir fait part de votre expérience. Nous sommes désolés que tout ne se soit pas déroulé comme prévu, mais nous sommes ravis d'apprendre que le problème est désormais résolu. Nous vous remercions sincèrement de votre patience et de votre compréhension. Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter à l'adresse [email protected] Nous sommes toujours là pour vous aider. L'équipe FunnyFuzzy

Response from FUNNYFUZZYFeb 26, 2026

Hi Lisa, Thank you for your feedback. We sincerely apologize for any inconvenience this may have caused. We’d like to clarify that our processing time is up to 15 business days, followed by a standard shipping timeframe of 11–13 business days. Your order was processed and delivered within these stated timeframes. You may also review our full shipping policy here: https://funnyfuzzy.co.uk/policies/shipping-policy That said, we’re sorry to hear that the Extra-Large Cooling Washable Rectangle Orthopaedic Dog Bed - Cooling Nap isn’t working out as expected. We truly want you and your pet to be happy with your purchase. To ensure we can assist you promptly, we’ve sent a new email. When you have a moment, could you please reply with a few photos of the issue? This will allow us to review the situation carefully and provide the best possible solution for you. If you need any further assistance, please don’t hesitate to contact us at [email protected] we’re always happy to help. Team FunnyFuzzy

Response from FUNNYFUZZYFeb 26, 2026

Hi Rachel,  Thank you for sharing your feedback. We’re sorry to hear that your Sofa Bed isn’t quite meeting your expectations. We tried locating your previous email in our system but were unable to find it, it may have been filtered into your spam or junk folder. To ensure we can assist you promptly, we’ve sent you a new email. When you have a moment, could you please reply with a few photos of the issue? This will help our team review the situation carefully and provide the most appropriate solution as quickly as possible. If you need any assistance in the meantime, we’re available 24/7 at [email protected] and always happy to help. We look forward to resolving this for you. Team FunnyFuzzy

Response from FUNNYFUZZYMar 22, 2026

Hi Laurene, We’re sorry to hear about the trouble you’ve had. Thank you for sharing your feedback with us. We sent a response on January 20, but sometimes emails like to play hide and seek! Have a look in your spam folder,  it might be there having a little nap. We’re here 24/7 at [email protected] and are always happy to help! We hope this clears up any confusion regarding our communication. Team FunnyFuzzy