FUNNYFUZZYReviews of funnyfuzzy.com

Would leave less than 1 star if I could. Ordered items in June, began chasing in August. First few emails were ignored and then they just kept saying that because the items were showing as in transit, they couldn’t issue a refund, even though the tracking info hasn’t been updated in months. I kept asking how that made sense, because by that logic if the items never received then I would never receive a refund? Utter nonsense. Managed to get a refund after months of this when I raised a dispute through my bank.

Pour le moment nullissime! Commande le 30 août, débit le lendemain et tjr pas d’expédition de ma commande. Un semblant de réponse m’indique que si je patiente une remise sera effectuée après livraison. Silence radio à présent sur quand sera expédiée ma commande!

I ordered a dog bed approximately six months ago and STILL have not received it. The tracking has shown the package stuck at the “port of destination” since April 6 with no meaningful movement. I have contacted Fuzzy Furry multiple times asking for help and have repeatedly been told to “be patient.” After waiting months, I finally requested a full refund. I gave the company another opportunity to resolve the situation directly, and my refund request was not even answered. Six months is far beyond a reasonable amount of time to wait for an order. At this point, I have neither the product I paid for nor a refund. I would strongly encourage anyone considering ordering from this company to take my experience into consideration. I will update this review if Fuzzy Furry ultimately issues my refund. As a reply to fuzzy funny message my Order #FF729072S and I have sent you a direct email every day this week requesting a status update. I have also tried to post an honest review on your website which keeps getting deleted. Please reach out in a meaningful way so that I may receive a refund. I am beyond dissatisfied.

Scam website do not use, items never recieved. Ordered in June

Previously bought from them with no issues. Wanted an extra cover and decided to order a collapsable dog bowl too. Ordered beginning August. Still not received anything. Emailed at least 4 times and now being ignored. Please tell me if anyone has successfully received a refund? Order number. #FF38290U Last Ticket #413470

I placed an order on 9/1 and the package still has not been shipped. Customer service reached out twice saying they’re expediting the process and still no updates and offered a 10% discount? 😂😂😂 shouldn’t take 21 days to ship an order? Make it make sense..

Ware nie erhalten. Man wird erst vertröstet und irgendwann antworten sie dann nicht mehr. Hallo FunnyFuzzy-Team,Ihre Standardantwort spiegelt leider genau den Kundenservice wider, den ich in meiner Bewertung kritisiert habe. Ich habe mich bereits mehrfach an genau diese von Ihnen genannte E-Mail-Adresse (support-at-funnyfuzzy.com) gewandt. Meine Bestellnummer und der gesamte Vorgang liegen Ihrem Support-Team also längst vor. Anstatt hier auf Trustpilot den Anschein zu erwecken, man wolle mir helfen, sollten Sie intern meine bisherigen E-Mails prüfen und endlich antworten. Wie bereits beschrieben, wurde ich zunächst nur vertröstet, und mittlerweile wird der Kontakt komplett ignoriert. Ich erwarte keine weiteren Hinhaltetaktiken, sondern eine sofortige Lösung des Problems und die Erstattung meines Geldes.

Ich habe meine Bestellung nie erhalten. Der Kundenservice war per Mail nie zu erreichen - ich habe jedesmal die Information erhalten, dass meine E-Mail nicht zustellbar war. Dann habe ich online einen Wiederruf beantragt - leider auch ohne Rückmeldung. Bitte schicken Sie mir meine Bestellung zu #FF46896D oder ich möchte mein Geld zurück.