FUNNYFUZZYReviews of funnyfuzzy.com

Response from FUNNYFUZZYApr 8, 2026

Hi Marilyn, Thank you for sharing your experience with us. We’re very sorry for the delay in receiving your dog bed and for the frustration you encountered with our return process. We truly regret the inconvenience this caused. We’ve emailed you with full details to help move your return forward as quickly and smoothly as possible. If you haven’t received it yet, please check your inbox as well as your spam or junk folder. Rest assured, we’re committed to improving your experience and will do our best to handle your return promptly from here. If you need any further assistance, our team is available 24/7 at [email protected] and always ready to help. Team FunnyFuzzy

Response from FUNNYFUZZYApr 8, 2026

Hi Haley, Thank you for your feedback. We sincerely apologize for any inconvenience this may have caused. We’d like to clarify that our processing time is up to 15 business days, followed by a standard shipping timeframe of 7-30 business days. Your order was processed and delivered within these stated timeframes. You may also review our full shipping policy here: https://funnyfuzzy.com/policies/shipping-policy That said, we’re sorry to hear that the Sofa Cover isn’t working out as expected. We truly want you and your pet to be happy with your purchase. To ensure we can assist you promptly, we’ve sent a new email. When you have a moment, could you please reply with a few photos of the issue? This will allow us to review the situation carefully and provide the best possible solution for you. If you need any further assistance, please don’t hesitate to contact us at [email protected] we’re always happy to help. Team FunnyFuzzy

Response from FUNNYFUZZYApr 8, 2026

Hi Daniel, Thank you for your feedback. We sincerely apologize for the significant delay in delivering your order, this is not the experience we aim to provide, and we truly regret the inconvenience caused. We understand how frustrating extended wait times can be, and we greatly appreciate your patience throughout this process. Upon reviewing our records, we can confirm that your order was marked as delivered to the address provided at checkout on March 11. We’ve also emailed you with further details regarding this matter. To help us investigate and resolve this as quickly as possible, could you please provide photos of your front door, letterbox, or usual delivery location? Kindly send them to [email protected] at your convenience for us to double-check.  We’re committed to assisting you and finding a resolution, and we look forward to helping you further. Team FunnyFuzzy

Response from FUNNYFUZZYApr 8, 2026

Hi Jim, We sincerely apologize for any inconvenience you may have experienced, and thank you for taking the time to share your feedback. We’re sorry to hear that the Cave-Style Warm Deep Sleeping Snug Cat Cave Dog House did not meet your expectations. To clarify, our orders have a processing time of up to 15 business days, followed by a standard shipping timeframe of 7–30 business days. According to our records, your order was processed and delivered within these stated timeframes. You can review our full shipping policy here: https://funnyfuzzy.com/policies/shipping-policy We’ve sent you a new email. Please check your inbox as well as your spam or junk folder. When you have a moment, could you kindly reply with a few photos of the issue? This will help us review the situation and provide the best possible solution for you. If you need any assistance, our team is available 24/7 at [email protected] and always happy to help. We look forward to resolving this for you. Team FunnyFuzzy

Response from FUNNYFUZZYApr 8, 2026

Hi Scarlet, We sincerely apologize for the experience you’ve had and truly appreciate you taking the time to share your feedback. We’re very sorry to hear about the delays in both delivery and our response time, as well as the inconsistent updates, this is not the level of service we aim to provide. We also regret that the Non-slip All-season Extra Wide Portable Dog Stairs - Retro did not meet your expectations in terms of quality. We completely understand how disappointing this must have been. To clarify, our orders have a processing time of up to 15 business days, followed by a shipping timeframe of 7–30 business days. According to our records, your order was processed and delivered within these timeframes. You can review our full shipping policy here: https://funnyfuzzy.com/policies/shipping-policy Please check your inbox as well as your spam or junk folder as we have sent you a new email. When you have a moment, we’d greatly appreciate it if you could reply with a few photos of the issue. This will allow us to review everything carefully and provide the best possible resolution for you. Our team is available 24/7 at [email protected] and always ready to help. We’re committed to making this right and improving your experience. Team FunnyFuzzy

Response from FUNNYFUZZYApr 8, 2026

Hi Casey, Thank you for sharing your feedback with us. We sincerely apologize for the delay in delivering your order. We completely understand how frustrating it can be when a delivery doesn’t arrive as expected, and we truly appreciate your patience while this was being resolved. We’re glad to hear that the matter was rectified. Our team has also sent you a follow-up email with additional details to ensure everything is clear and to assist you further. If you have any questions or need any extra support, please don’t hesitate to reach out to us at [email protected] Our team is available 24/7 and always ready to help. Thank you again for your understanding and for choosing FunnyFuzzy. Your support means a lot to us, and we’re committed to providing you with a better experience moving forward. Team FunnyFuzzy

Response from FUNNYFUZZYApr 8, 2026

Hi Nancy, Thank you for your confirmation, we truly appreciate your patience and understanding throughout this process. Your experience means a great deal to us, and we’re committed to ensuring everything continues to go smoothly for you. If you have any questions or need any additional support, please don’t hesitate to reach out at [email protected] Our team is available 24/7 and always ready to assist you. Thank you again for your trust in FunnyFuzzy. We genuinely value your support and look forward to providing you with an even better experience moving forward. Team FunnyFuzzy

Response from FUNNYFUZZYApr 9, 2026

Hi Greta, Thank you for your feedback, and we’re sorry to hear about your experience. We understand how concerning it must be not to receive your order. We’ve been trying to locate your order but haven’t been able to find it in our system yet. To assist you more efficiently, we’ve sent a request via Trustpilot asking for your order number. Alternatively, you’re welcome to contact us directly at [email protected] our team is always here and happy to help. We look forward to your reply so we can resolve this for you as soon as possible. Team FunnyFuzzy