Gabriele M.
Kundendienst rotz mehrfacher Email…
Kundendienst rotz mehrfacher Email antwortet nicht. Ware kann nicht zurückgeschickt werden. Die stellen sich einfach tot. Frechheit. Werde die über PayPal anzeigen.

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 7,277 reviews with 1 star · Clear filters
Gabriele M.
Kundendienst rotz mehrfacher Email antwortet nicht. Ware kann nicht zurückgeschickt werden. Die stellen sich einfach tot. Frechheit. Werde die über PayPal anzeigen.
Millie
scam - still waiting on my order from september 2025 (more than 6 months ago). Not answering any mails.
Response from FUNNYFUZZYMar 29, 2026
Hi Millie, Thank you for your feedback, and we’re really sorry for any inconvenience this has caused. We’ve been trying to track down your order, but so far, we haven’t had any luck. To help us assist you more quickly, we’ve sent a request via Trustpilot asking for your order number. Alternatively, feel free to reach out to us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy
Vicky
Ordered a month ago - sent 3 emails trying to find out where the order it - still hasn't arrived and still no response
Response from FUNNYFUZZYMar 29, 2026
Hi there, Thank you for your feedback, and we’re really sorry for any inconvenience this has caused. We’ve been trying to track down your order, but so far, we haven’t had any luck. To help us assist you more quickly, we’ve sent a request via Trustpilot asking for your order number. Alternatively, feel free to reach out to us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy
mary ellen B.
I tried to cancel and you guys did not respond until it was on the ship! Your lack of communication is appalling. Now you are blowing up my email with tons of emails!
Response from FUNNYFUZZYMar 29, 2026
Hi Mary Ellen, Thank you for your feedback, and we sincerely apologize for any inconvenience caused. We’d like to clarify that your order has already been refunded via a chargeback processed by your bank. The case was resolved in your favor, and the refunded amount has been issued directly back to your account. If you have not yet seen the refund, we kindly recommend checking your bank statement or contacting your card provider for further details, as processing times may vary depending on the institution. If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected] Our team is available 24/7 and always happy to help. Thank you for your understanding. Team FunnyFuzzy
Christine K.
Ordered on 27th Feb and chased order twice. No response except for one saying my query will be closed in 24 hours and they've never even replied. I think this must be a scam. I have contacted my Bank today. Wish I'd have checked the reviews before I ordered 🤬
Response from FUNNYFUZZYMar 29, 2026
Hi Christine, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced and are glad to hear that everything has now been resolved. If you need any further assistance, please don’t hesitate to reach out at [email protected] we’re always happy to help. Thank you again for your patience and understanding. We truly appreciate it. Team FunnyFuzzy
Renée M.
No good quality Not hard enough My dog is not going on Value 10-20€ What a shame ! I wait from 10.2 to 21.3. And cannot use it! Pfff Not amused
Response from FUNNYFUZZYMar 29, 2026
Hi Renée, Thank you for sharing your feedback, we’re very sorry to hear that the item you received did not meet your expectations. That’s certainly not the experience we want for you. We’d really like to make this right for you. To better understand the issue, we’ve reached out via email. When you have a moment, could you please share a few photos of the item you received? This will help us review the situation thoroughly and provide you with the best possible solution as quickly as possible. If you’re unable to locate our email, please feel free to check your spam or junk folder, or contact us directly at [email protected] Our team is available 24/7 and always happy to help. We appreciate your patience and the opportunity to resolve this for you. Team FunnyFuzzy
James
This has to be a SCAM site. I unfortunately made a order over a month ago and not a single perosn of all the emails I have searched for in three different countries has replied. I am am very worried that I have not lost my money and have no delviery or communication. This is totally unacceptable for a high priced item
Response from FUNNYFUZZYMar 30, 2026
Hi James, Thank you for sharing your feedback. We're truly sorry for any inconvenience this may have caused. We've been working to locate your order, but we haven't been able to track it down just yet. To assist you more efficiently, we've sent a request via Trustpilot asking for your order number. Alternatively, you can contact us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy
Lindsey
They never sent anything- never said why. It's taken me months of endlessly emailing them to issue refund- then it never came! They said they didn't have my bank details any longer and there was nothing they could do. Endless copious emails with Funnyfuzzy and 4 months later I've had to email all the messages etc to fraud department of my bank. This website wasted so much of my time and the experience was terrible.
Response from FUNNYFUZZYMar 30, 2026
Hi Lindsey, Thank you for staying in touch, we truly appreciate it. We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Our team has already responded via email with clarification, but it seems our message may not have reached your inbox. Could you kindly check your spam or junk folder? It may be there. We’re keen to resolve this for you as quickly as possible. If you’re unable to locate our email, please don’t hesitate to reach out to us at [email protected] we’re available 24/7 and always happy to assist. Thank you for your patience, we look forward to getting this sorted for you. Team FunnyFuzzy