FUNNYFUZZYReviews of funnyfuzzy.com

I’m extremely disappointed with my experience purchasing a dog bed from FunnyFuzzy. The item I received was incorrect and not as described on their website. The size and overall appearance were noticeably different from what was advertised, even after I provided clear images comparing the product I received to the listing. When I contacted customer service, the experience only got worse. Their responses were inconsistent — at one point they acknowledged the item was wrong, but then later completely went back on this and refused to take responsibility. They would not offer a replacement or cover return shipping costs, despite the error being on their end. In the end, I had no choice but to go through a chargeback to get my money back. To make matters worse, the quality of the bed itself is very poor considering the high price. It feels cheaply made and nowhere near worth what they charge. Overall, this was a frustrating experience with disappointing product quality and unacceptable customer service. I would not recommend purchasing from them.

Funny how the website has 99.9% 5 star reviews most with just 1 sentence 2 lines. Like most people waited 3 weeks to receive 4 pieces of “dairylea cheese” foam triangles. Image on website has largish dog climbing down the 3 steps. The actual size of steps is far from as pictured. Should have reviewed the description. 30cm high! £65 for foam and poorly stiched fabric. - not received any email after response to my review. Here is my order number. FF26658U

Keine Lieferung, schlechter Service Ware bis heute nicht erhalten. Bestellung erfolgte im Januar! Kundenservice reagiert schlecht bzw. ausweichend. Zugesagte Rückerstattung ebenfalls nicht erhalten. Nicht zu empfehlen.

** UPDATE** 4 jours après avoir écrit l'avis qui suit, FunnyFuzzy m'a remboursé la totalité de mon achat sur ma carte de crédit. Mon avis reste toutefois le même : je ne commanderai plus jamais de cette compagnie. ——————— J'avais déjà commandé un coussin pour chien sur ce site et tout avait bien été! Le colis avait été livré rapidement, le coussin correspondait à ce que je voulais. Il y a 2 mois et demi, j'ai recommandé le même coussin, pour une autre pièce de la maison. La transaction est bel et bien passée sur ma carte de crédit, mais je n'ai JAMAIS eu de nouvelles depuis. J'ai écrit plusieurs fois à leur courriel «@support» et tout ce que je recevais en retour, c'est des replys «undeliverable message». Suuuper :( J'ai fini par leur écrire (2x) sur leur page facebook professionnelle. J'ai reçu des réponses gentilles et polies, me disant qu'il mettaient une priorité sur ma commande, qu'il me remerciaient de ma patience, bla bla bla. Ils m'ont offert un rabais de 10% sur mon prochain achat... J'y ai donc cru pendant un instant, je croyais que mon colis finirait par arriver. Mais non. 2 mois et demi plus tard (!!!!), je suis toujours en attente. Je n'ai reçu aucun colis, aucun mail de confirmation d'envoi non plus. ABSOLUMENT RIEN. Bref, expérience très très décevante et frustrante. Pis 130$ à l'eau. (Espérons que ma banque voudra me rembourser!!) Plus jamais je ne commanderai de cette compagnie.

Absolute cowboys - DO NOT BUY FROM HERE. My item took weeks to dispatch and appeared a few days after me chasing (it was past the 28 day window). Once received, it was not as advertised with additional logos printed on it and with a different configuration to the picture. They do not have the return address on the website anywhere (presumably on purpose). I emailed to return it and for the correct address. They then wanted pictures of the condition etc. Under UK law you have the right to return for no reason as you have a 14 day cooling off period. After threatening to escalate the refund via Paypal they then offered me a 20% reduction to keep it, still providing no address. I asked for the address again. More chasing a week later as no reply. Then I was offered a 40% reduction. I still declined and again after threatening to pursue recovery via Paypal I was finally provided with the address which I shall provide here for anyone who needs it: JL Fashion Express Ltd, Thorncliffe Business Estate, Newton Chambers Rd, Chapeltown, Sheffield, South Yorkshire, S35 2PH, GB I returned the item, tracked. It was signed for on 16 March. Still no refund has been given... Simply unbelievable. 0 stars and should be shut down for breaking the law.

Absolutely horrible and a scam company. They refuse to reply to emails and refuse to refund. Having to report as a scam to my card company to get money back. Stay away from, they are a chinese crap selling company that tries to make it look like a legit business.

I would strongly advise avoiding this company. I ordered a pet bed and, after realising delivery would take weeks, attempted to cancel the order. This was completely ignored. The item eventually arrived over a month later, by which point I no longer needed it. Trying to arrange a return was a nightmare. Instead of providing basic return instructions, I was repeatedly sent automated responses offering 10%, 20%, then 40% discounts to keep the item—despite clearly stating multiple times that I wanted to return it. I eventually had to send the item back myself and provided full tracking, which confirmed delivery. I was then told refunds take 1–3 business days. That timeframe has come and gone, and I am still chasing both a response and my money. The entire process has been unnecessarily difficult from start to finish. Communication is poor, customer service is clearly automated and unhelpful, and basic consumer rights are not respected. Save yourself the hassle and shop elsewhere.

Bonjour J’ai été débité par Paypal de 44,95 € le 30/04/2026 suite à la fin de mon abonnement d’une semaine de 0,95€ accordé au moment de télécharger un fichier compressé sur la plateforme PDFleader. Je ne veux pas de cet abonnement mensuel, pouvez me rembourser les 44.95 euros En vous remerciant