Welcome to Funnel Rolodex! We look forward to helping Funnel Rolodex Users connect with Service Providers whose creativity and talent can help Users take their sites to the next level.
Funnel Rolodex (funnelrolodex.com) has 10 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
funnelrolodex.com
Website
funnelrolodex.com
Category
Malls & Marketplaces
Location
Eagle, Idaho
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 50% of reviews.
Latest
Most recent review: June 2023.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
From my experience, what I can say is that the support system (from Diana) is very good, to set up a payment. That was an age-old scenario.
Lately, I have seen a decline in support.
I did face angry buyers which resulted in my account being locked. That is after 11 orders I completed.
What I am saying, is that I am shouting at the buyer, please do come back to get any change, I'll be more than happy, but a one-time user just comes crushed and gave me 1 rating. And even confessed that he did in anger. I asked him just take a rest and helped him till he felt satisfied.
There was literally a scammer who flew away with my work and refund and left a bad testimonial after delivery. After that I got my account locked on funnelrolodex.com
Another buyer was patient enough to work out ideas, as they were going to pitch for investment, and there are so many as they were ready to work, as long as they keep in touch, to know daily progress and if they like to see new vision/angle.
Anyway, this is utterly useless to explain, but my point is if you are making decisions solely on, what buyers spokes on? Is there a policy to consider only buyers' feedback? What about the seller?
How about a buyer comes for a $15 service and expects to deliver $100 worth of service?
There is TnC for that.
So, not only did they take my work but also refunded the scammer, and got my account banned.
I learned, that Ignorance has its limit, and making a precise decision comes with time.
That said only one star is probably enough.
NI
Nick
Funnel rolodex is a platform that needs…
Funnel rolodex is a platform that needs to pay more attention to their freelancers.
I have been on the platform for quite a while and I can tell you that they respond to emails when there are no issues but the moment there is one, you'll get no emails back. Like other top freelancing companies, funnel rolodex needs to have a dispute area where they hear from both parties ( Customer and Freelancer ) before taking an action. There are people that are wicked and will have you build their projects only to make a complaint to Funnel rolodex support and have their money refunded so they get a a completed project and their money back, now the freelancer in question loses his account on funnel rolodex and the payment he deserves for a job well done.
Secondly, your team need to work better on responding to emails of freelancers you have suspended without providing a reason why. In the UK I have a group of over 17 freelancers with the same faith.
That's terrible quite frankly.
*Responding to Reply
This is obviously a very big lie because my account has had 28 completed projects and 15 positive 5 star reviews.
I am still in contact with a few of my clients and we are still working together so your reply is baseless and obviously a false claim. Fix your company and stop giving flimsy excuses for your incompetence.
More and More lies, I am highly disappointed. to think an organisation like yourself will keep lying and its sick. 2 accounts? multiple refunds? complaints? lol please quit all of it. I had no issues with all 28 of my clients as we are still in contact till date, there were no refunds done on my account, please work on your team and stop cooking up lies. I have proof(email communications) from my clients, projects that i am still handling. Kindly look for something better to tell the general public rather than all these lies, and since when did it become a bad thing to ask your clients to leave a 5 star review? I mean in reality even uber drivers ask their clients to leave a 5 star review
Response from Funnel RolodexMay 10, 2021
Hello Nick!
We have reviewed your profile and can see that your account has been suspended on the platform for multiple reasons: recurring complaints from your buyers, providing poor quality of the services, low quality of communication, delays with a reply to your buyers, delays with providing the deliverables, marking orders as completed when it wasn't - which is a violation of our Terms of Service.
We value our customers and our reputation, therefore we cannot allow freelancers that can't provide high-quality service to work on our platform.
I understand that you are offended and want to leave a negative review, that's ok.
We do not communicate with the account holders of the suspended accounts.
All Customer Support decisions shall be final and irrevocable.
*Responding to Reply
15 positive 5-star rating reviews out of 28 orders showing a 50% Customer Satisfaction rate, which is nothing to be proud about, especially when we saw you were asking each customer to leave you a 5-star review. It is not fair, and it was manipulation with the reviews because it does not reflect the reality.
Sometimes you were providing good service, but your performance was too unstable. And we didn't ban your account immediately, but we gave you a chance and time to recover your reputation with us. However, we still were receiving complaints about your services, since you couldn't fulfill the quality you granted. For one good done job - you had one failed. You responded with the delays, providing poor quality of service or just marking the order as complete without revisions, which led to refunds and disputes with your buyers. The experience they had with you and your duplicated accounts (which are also forbidden to have on FR) was terrible and harmed our Brand Name. There was no other decision than to take you off the platform.
We have screenshots and emails, as proof of our words. Seeing you having no regrets for the work you did, and accuse us in lie shows more than enough. We did the right choice.
As a platform, we are always looking for good service providers, who can generate more sales, and help us grow the platform. We are interested in a stable relationship, but only if you are a real player, not a cheater. If you were so good seller, why should we take you off the platform? This doesn't sound logical, isn't it?
We don't see any necessity in continuing arguing with the person who only blames us and can't take responsibility for their actions, this conversation is a waste of our time.
Regards.