FungismileReviews of fungismile.com

Ordered Dec. 12 as a Christmas present the kit and extra pod. It was supposed to be delivered by Dec. 20. It shows a FedEx tracking label created. I have emailed customer service no response.

I ordered a machine and 2 pods. Neither pod bore fruiting bodies. I tried every means possible to contact Fungismile. I did get some occasional responses on Insta, but they were not consistent and they contradicted themselves. It was a good idea, but I'm guessing the owners are just taking our money, eating happy mushrooms, and can't be bothered to do the right thing.

I can't get in touch with anyone. I have sent four form fills and no reply. One of my two units is not working. I won't be purchasing anything from them if they won't even reply to a paying customer.

Even one star is too big. There is no customer service available, and nobody answers the phone when called in. I already have 5 kits waited to be planted. Even Fungi Academy people have no idea about what FungiSmile is. We put the payment ondisute with the bank 2 days ago.

I was so excited to receive the kit and start growing lionsmane. The company is owned by Kubanychbek Baryktabasov he is not to be trusted. If you are lucky enough to get a working machine lucky you! Those of us that weren't as lucky you know the story. No customer service at all, no way of getting a replacement or refund. There is a contact from, you'll never get a call or an email response. I strongly advise you to buy from another company that stands behind their product.

I am extremely disappointed with FungiSmile. I purchased one of their systems a little over a month ago, and the humidifier stopped working after only about 15 days. Since then, I’ve tried reaching out multiple times via email for help, but they have completely ignored my messages. It’s frustrating to spend money on a product that doesn’t even last a few weeks, and then receive no support at all from the company. A system is only as good as the customer service that stands behind it, and in this case, both the product and the support are useless. Save yourself the headache and look elsewhere — you deserve a company that values its customers and stands behind its products.

The unit does not seal, the humidity does not get above 72%, the heater doesn’t work, and customer service is unresponsive.

The machine is a lot of fun. Until it stops working 2 months in (meaning you got max 2 harvests) and the company does not respond to your emails. Terrible quality and horrible customer service. They promised me a 50%off coupon when I contacted them on Facebook. Not only did I never get the coupon, but they blocked me on Facebook! So save your money and purchase from a different company.