Heather H.
This is the cheapest quality urn
This is the cheapest quality urn. Horribly disappointed. If you love your deceased loved one, keep looking for a better urn. Though it It eco-friendly, it is a piece of junk. Note: The only reason I kept the other urn is because it was engraved for my husband and I could not return it. The one I did return was for my dog’s ashes which was NOT engraved. But believe me I wish I could have returned the engraved one because my husband deserves much better quality than this expensive piece of crap you sent.
Response from FuneralwiseOct 21, 2022
Hello Heather. We are very confused about your review. We never want to see our customers unhappy. This one is of particular concern, however, because you provided these comments and requested a return which we accommodated. Shortly after, you ordered the exact same product directly from the manufacturer. Was there something different about that version of the product? Please provide us with more information so that we can make sure there are no similar problems in the future. Best regards, The Funeralwise Team Once again we can only apologize that you were so disappointed with your purchase. It is never our intent that a customer be unhappy, especially with such an important purchase. We think that perhaps one of the reasons for the disconnect between your expectations and the actual product is that these urns are not intended to stand the test of time. Instead they are biodegradable and intended to degrade once they are placed in the ground. This particular product is also priced at a modest price point. Perhaps these things together combined for your bad experience. Once again, we apologize that you were not happy with the product and hope that whatever solution you decided on worked much better for you. The Funeralwise Team



