R J.
I ordered an AM$ version of this cooler…
I ordered an AM$ version of this cooler and received the Intel variant. The product was also damaged in shipping. At a 3x mark up for the retail price of the cooler, I would expect to receive the correct item in good condition
Response from Fully Silent PCsSep 23, 2021
I apologize for the wrong cooler. I list both the Intel and AMD coolers on the same page, but did not receive any indication of which one was being ordered here. I should have reached out to verify before shipping in this case, but simply forgot that there were two versions of the cooler. As for shipping damage, I don't have full control over the shipping process, but I do offer a warranty and return process for all orders. My components are primarily used for full system builds and are priced to include installation in a custom PC.