Mark R.
Ordered some liquid culture which wasn’t viable
Ordered some liquid culture, and it arrived over a week later even though I am local. The syringes showed no mycellium, but I tested them anyway, and there was no growth after 4 days. I sent pictures of the syringes and plates and got no response until I filled out a web form. His response was to blame my agar, which is simultaneously growing other strains. He said that he would replace one of the cultures, sent me a tracking number which is not valid. Now he won’t respond and doesn’t seem like he will make good on his promise. I will not send him any more of my money for a sub-par product that he won’t stand behind.



