FulfillriteReviews of fulfillrite.com

From the beginning several months ago, my experience with Steve at Fulfillrite has been the best customer service experience I've ever had. Here's why: 1) He's thorough: he sent me more information on the quotes than I asked for, just to keep everything crystal clear, and has done this multiple times. 2) He's very quick to respond: I always hear back via email within a short time period; and on several occasions he calls me on the phone within minutes so that he can be concise and even answer every follow up question I might have. Every question is answered and every problem is solved, and in cases like this I'm not waiting for a notification that I got an email. He just solves it ASAP. 3) He makes me feel like a priority: I've scolded him multiple times for calling me when I know he's off the clock hahaha. Frankly, I still don't condone it because it matters to me that he has a life outside of work (he's a human being who deserves it, even if I have problems), and I definitely don't deserve the entitlement of being catered to for things that can wait til the next business day. So I continue to have no expectation for this degree of care to persist... Nonetheless, this is blatant proof that Steve and Fulfillrite are here to serve me and make my experience smooth. 4) Small nobodies like me are still priorities: Frankly, my tiny startup business is not bringing in a lot of money for Fulfillrite right now. And yet, I feel like I'm their most important customer. I brag about Steve – a real life customer service unicorn! – to my friends and my followers who supported my creative project on Kickstarter.com, because he's genuinely that good! Assuming the rest of Fulfillrite functions this way, just know that if/when you ask questions, express concerns, or admit you're ignorant and need help, you'll be treated like royalty.

The service was great. Any time I have a question or issue, I can get it resolved very quickly. The shipping times are excellent.

I was on the lookout for a reliable fulfillment service partner for our Kickstarter project. After thorough research, Fulfillrite emerged as a top contender. They not only met our expectations but exceeded them in every aspect. The team at Fulfillrite is incredibly supportive and always willing to go the extra mile. Their fulfillment services are efficient, accurate, and timely. We’re confident that our partnership with Fulfillrite will contribute significantly to the success of our Kickstarter campaign. If you’re seeking a top-notch fulfillment service provider, I highly recommend Fulfillrite.

After weeks of researching for the right fulfillment services and feeling disappointed, I came across FulfillRite and felt a sense of relief. My deliveries were sent out on time and the customer support is second to none. I would highly recommend them.

I have worked with Fulfillrite for the last 10 years. They have always been extremely helpful, knowledgeable, and very easy to work with. the website for a merchant is very intuitive and straightforward. You don't need to be a computer guru to work with their site. Their information is concise and complete. It is easy to make changes to an unshipped order if needed.

Fulfillrite has turned around all our orders quickly. Their app seamlessly integrates with our Shopify store so orders are transmitted automatically.

Highly recommended. Steve Schwab took the time to understand our needs and offer suggestions on how best to create a package that would provide the presentation we expected, while keeping within budget, timelines, and shipping standards.

Special thanks to Steve for being very kind and precise in providing me with all the information I needed. David