FulfillriteReviews of fulfillrite.com

Excellent Customer Service! They answered my questions very quickly! Have nice day!

Sol has been incredibly responsive and helpful throughout my entire experience with Fulfillrite. I reached out to Sol about fulfilling Kickstarter orders for a board game. Pricing was transparent. I had a peculiarly shaped product and Sol took the time to experiment with different boxes/packaging to find the lowest cost/safest shipping method. Additionally, I had an issue where 2 products had the same barcodes, looked the same on the outside, and had different contents on the inside. Sol quickly responded and was able to slap additional barcodes on one of the variations (for an additional fee, of course). I had numerous international shipments in which Ascendia, Royal Mail, NordPost, etc lost packages or didn't provide updates. Sol responded to my questions about these and helped me to resolve every single issue. The platform is simple to use and Fulfillrite shipped almost all orders within 1-2 days of my creating them. My main piece of feedback is to simplify order tracking. When Fulfillrite hands an order off to a shipping company (e.g. USPS, Ascendia), the portal logs the order as "Shipped." It'd be helpful to take it a step further and label orders as "Delivered" when the shipping company's tracking ID labels as delivered.

I found Fulfillrite after working with two previous order fulfillment providers over the previous 3-4 years, the last of which was just a complete disaster, with much of my inventory being stolen. Fulfillrite is amazing by comparison. Their shipping rates are unbelievably good. The speed of receiving new inventory and shipping new orders is lightning fast, and inventory shrinkage has been next to nil. What few times I've needed support, it's been top-notch. I highly recommend.

Thank you so much for delivery my package successful from California to Siberia!

Fulfillrite has been an amazing fulfillment partner, allowing us to focus on growing our business. Our account rep Josh provides excellent customer service whenever we have questions or special projects. Easy software setup, transparent pricing, orders come and packages get shipped out. Since we switched to Fulfillrite we get a lot of compliments from customers on how fast they receive their orders. Would highly recommend to any other merchants!

We did a lot of research before selecting Fulfillrite as our Fulfilment Centre and we could not be happier. Josh who is handling our Account is extremely professional, helpful and understanding. He has repeatedly helped us to resolve serious issues with our operations and he has always been there to answer our questions with patience and always in a timely manner. We are very happy to recommend Fulfillrite and Josh to any merchants looking for a trustworthy and reliable Fulfilment Centre for their e-commerce operations.

After an annoying last minute heads up that my fulfillment company had to back out for my Kickstarter campaign, I reconnected with Fulfillrite and my account manager Sol worked with me and answered all my questions - it was fantastic! The account portal is very easy to use and I was able to do everything I needed to get my Kickstarter campaign funded. Thanks Fulfillrite!

I have been working with Fulfillrite since 2014. They employ a team of really dedicated staff who are smart and super efficient. Their shipping app works flawlessly. It's connected to my Shopify store, and orders import without effort on our part. Our customers get exact shipping rates as Shopify pulls in shipping options directly from Fulfillrite. Once an order appears, the team is on it. Often orders are shipped before we can even blink. When they know there's going to be a lot of work (like when we know we're shipping out crowd funding rewards), they staff up to make sure they can get my orders out same day. They work with me and are always super helpful anytime I have weird issues, and trust me, I have a lot of weird issues. I can't say enough good stuff about them.