Same thing happened to me you won’t receive your orders
Response from FudoshinJul 3, 2024
It seems this review was written preemptively. The order just arrived to the customer's country today and is still en-route. It should deliver day day now. Dated June 18, it is still within the 15 business day lead time for international orders.
JZ
Jeannie Z.
I have never received my merchandise
I have never received my merchandise. Si I guess I won't get my money back either. I have waited for weeks.
Response from FudoshinJul 3, 2024
This person has never actually ordered from Fudoshin according to our records, so not sure why a negative review was written here.
PM
Perry M.
Avoid at all cost
TL;DR
Avoid this brand, unhelpful CS, low quality of products & frequent delays in delivery
Left a review earlier complaining about the issues with quality and delay, just to get a petty response from their pathetic CS.
So I finally received the products, reviewed them, and to be honest, the designs were made with minimum effort by copying and pasting anime references, and were made with flimsy materials in China. The items came in poor packaging, I had to repackage them to resend them back to their Warehouse paying postage almost half the price of the items.
The items were delayed and took a month to arrive, I believe that is more than the 15 days the CS had promised.
They responded that they had no idea why it happened, they do not know the status of the delivery, they are looking into it and will give me updates. And of course, I had never heard from them even after I received the items. They did not offer any help or solutions in the meantime. All they did was copy and paste some bot responses, like their 'unique anime designs'.
It was a total joke to fall into this scam. Should've read the reviews more carefully as apparently I am not the only one that experienced the situation.
What a company. LOL.
Response from FudoshinJun 2, 2024
So many outright lies in one post. We gave you a refund and everything. You’re not allowed to write multiple reviews for one order by the way. I hope you find happiness in your life, you sound like you need some help.