I ordered a small bottle of cream for my face and the bottle has a pump that over three hundred pushes will not get the product delivered. When I told them about it, they told me to return it (for over $20 in shipping) or get 30% off another product. I want nothing to do with this company. Good customer service would have sent me a new, functional bottle of cream.
RO
RONALD
What a con
What a con! Smart Band 7 arrived , box was open, no instructions, obviously been worn by somebody with a smaller wrist than me, and doesn't work!
Contacted Fubsta, via Grand Chill ltd. The offered me a refund of 30% !!!
Dont buy off Facebook, that's twice I've been done! Never again.
GP
G P.
DO NOT BUY ANYTHING ON FACEBOOK!
I have not bought this product. However, it appears to me most people have bought it from Facebook site. I bought another product off a Facebook site and had the same experience. It was Not the product, they didn't even have the product. I did get a high discount after loads of emails. Just find the product elsewhere .. a legit site.. don't buy on Facebook.
JO
Jo
I laughed when I first saw the video…
I laughed when I first saw the video but there seemed to be loads of good reviews so went ahead for what was described as a special offer of buy 1 get 1 free, thus saving me a lot of money. The usual crap about stocks were running out and I had to order quickly to ensure my delivery but by now I'm used to these fear of loss marketing ploys.
As I was keen to see whether this cream did anything for my saggy upper arms, I went ahead and ordered the tubs, which were described as generously sized, which they indeed were. What they didn't tell you, however, was that they were less, much less, than half full. I only found that out when I unscrewed the top after believing that the pump wasn't operating. I soon realised why. It was because the cream that was in the tub was only around the sides of the tub and the end of the pump was trying to get the cream from an empty bottom! I was so disappointed I can't tell you, especially once I found that after a few days of applying the cream to my upper arms, I did believe I had begun to see a slight difference and could well have been a long standing custoner.
I now have to dig each dollop of cream out with my fingers to get anything out at all - there is absolutely no way that the pump can be used to capture the cream, and I have found that this reasonably sized tub with an unreasonably filled amount of cream, turns out to be extremely expensive buy. Between the 2 tubs that arrived (why they took such a long time to arrive as I'm in the UK and we're told this cream is manufactured and despatched from the UK I don't know) I would suggest from the 2 tubs, there is not even 1 tub that is half full, so even if the product turned out to be some magic firming cream I will not be reordering as I hate being ripped off.
I did put my comments on their Facebook page, initially a little kinder than this rating here, but I never got a reply. I can though see that 4 messages on the page I wrote on have been deleted so I imagine one of them at least was mine and perhaps the other 3 messages were from similar customers. Not at all satisfied.
I have taken photos of the inside of the 2nd tub which as clear as is possible, shows the minimal amount of cream around the sides, with thr bottom of the tub being visible, making the pump unusable. However, I can't see an opportunity to attach photos on this review page.
I read my own review after I'd finished typing. It seems so many others have fallen for this scam and have experienced exactly the same, if not worse, than me. In my heart I knew they would be from China! I so wished I'd read these reviews before I'd ordered.
AA
Amira A.
I wish I saw the reviews before I…
I wish I saw the reviews before I bought it....they have to refund my money for all the troubles they ga e me 👎👎
AB
Annalisa B.
I join the chorus of negative reviews…
I join the chorus of negative reviews on Fubsta and the company that should send it. I say should because I have not received anything even though I paid €72.42 on August 16 instead of the €59.99 advertised. I would like to add that on Facebook it was said that the cream was produced in Italy and sent within 2-3 days.
False: the product comes from China. My complaint sent to Paypal was canceled because the company had sent the product. Too bad they sent it to the USA twice!
To my complaints captomizelimited.com regularly responds: "We can only ask for your patience as the logistics partner is still trying to deliver your order and will update the tracking system as soon as possible. Please accept our apologies for the frustration you are feeling right now". Since the cream seems to be of very low quality, I am not very interested in receiving it, also because I know it will never arrive.
I forgot: don't waste your money on this product
KK
KK
Billed me a higher amount than the receipt said.
They invoiced me one price and charged my PayPal a higher amount. I immediately notified them to cancel the order. Was told they couldn’t cancel the order as it was already processed. I demanded a full refund and they informed me that they can discount the price. Told me that if I wanted to return the product they would bill me double the shipping charge. I filed a complaint with PayPal. I would never order this again.
AN
AM N.
Dårlig og villedende.
Dyrt, ingen virkning, laaang leveringstid.
Brukte heldigvis Klarna til betaling.
Og umulig å få kontakt med selskapet, alle eposter kom tilbake.
På bilder viser de flasken som ser stor ut, men den er ikke større, lengre, enn en langfinger. Nå fikk jeg også om jeg kunne si hva jeg mente om produktet, men de slettet meg promt.
Jeg vil kalle dette svindel.