From the Source Reviews | Read Customer Reviews of ftsny.com

From the SourceReviews of ftsny.com

4.715 reviews
Furniture Stores
132 W 18th Street, New York, New York

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From the Source

About From the Source

FROM THE SOURCE is a maker of sustainably sourced, hardwood furniture and accessories. As a brand, we are inspired by nature and committed to preserving the environment by creating designs that breathe new life into reclaimed materials, and have been recognized within the industry for our ability to balance low emissions manufacturing with an eye for urban design. FROM THE SOURCE is a complete vertical venture in that we source and manufacture all of our own products at our factory in Indonesia. By having full control of our production process and through the use of low technology manufacturing, we are able to design and produce handcrafted items, as well as custom pieces.

From the Source (ftsny.com) has 15 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: ftsny.com
Website: ftsny.com
Category: Furniture Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: July 2023.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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From the Source reviews

15 approved reviews, newest moderated first

Nancy L.
Jul 24, 2023
Excellent customer service and…
Excellent customer service and beautiful product
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Tad
Dec 10, 2022
Your staff made sure that I was happy…
Your staff made sure that I was happy when I left the store . There was some confusion about the screws I needed for the shelving bracket I purchased. They took the extra time to make sure I had what I needed .
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Eddie B.
Sep 28, 2022
Products are good, service not so much
People working the showroom and staffing phones are very pleasant, but the follow through is lacking. I wasn't notified when products arrived for pick up. Once I got things home I found that screws were missing. I asked for the screws to be mailed but customer service never got back to me. The table, chairs and benches I purchased over the years have been good, but it seems that staffing is a weak link
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JGR
Aug 17, 2022
High Quality Products
Love our new wood table.
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Roy B.
Apr 21, 2022
We are so glad we discovered From the…
We are so glad we discovered From the Source. If you are looking for a unique piece for your home or office, this is the place to shop. The craftsmanship is outstanding and the staff ar e wonderful to work with. Highly recommend
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Lacey G.
Jan 21, 2022
From the Source NYC is a favorite for…
From the Source NYC is a favorite for finding beautifully made, high quality pieces. We just purchased our third piece (the first one we hadn't actually seen in person at the store), and it was delivered today. All photos from the rep, Penny, were super helpful, and she made sure the exact piece we selected from the quantity available in the warehouse was the one that actually arrived. Customer service is consistently on point-- beyond the help from Penny, the dispatch person coordinated an earlier delivery for us than offered at our request. Even the guys that dropped off the piece today were so kind, friendly and helpful. Love this company and will continue to return as we expand our collection.
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Mr Jeremy G.
Oct 31, 2021
impressive quality
impressive quality, great price
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Chris
Jul 12, 2021
Great table!
My wife and I were on the hunt for a small, collapsible table for a small space and couldn’t be happier! The table is beautiful, sturdy, and exactly what we were looking for!
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