Kyle
I made two sepa they refused to give me my money back after.No item was receivedrate orders.
I made two separate orders. Neither one showed up. Contacted f s parts and they sent me an email.Saying the packages were lost in transit. I asked for a refund, they refused! They said packages get lost in transit and it was a loss.I was going to have to take. They did give me an option of contacting amazon and getting a refund through them. I contacted amazon and they claim f.S parts is responsible for my refund because they are the ones that charge my credit card. Needless to say, I still haven't got my money back.And i've had to open a fraud investigation with my bank.
Response from FS Parts.comMay 21, 2026
We’re sorry to hear about your experience. However, based on the details provided in your review, this purchase was made through Amazon.com and not through our website. As Amazon orders are processed through their marketplace platform, refunds and payment disputes are handled according to Amazon’s policies and payment processing system. Since Amazon processed the transaction, they are typically responsible for issuing refunds related to lost shipments. We understand how frustrating lost packages can be and encourage you to continue working directly with Amazon support regarding your claim.