FSA MarketReviews of fsamarket.com

Response from FSA MarketJun 23, 2021

We're extremely sorry that you had to face such difficulties. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We greatly apologize for the delay in the receipt of your order. Please know that we will always do our best to accommodate our customers needs. Please let us know if there is anything further that we can assist you with.

Response from FSA MarketApr 24, 2020

Hello Elizabeth, We would like to extend our sincerest apologies to you. We understand that you needed your items promptly and recognize our fault in the miscommunication when one of your items were not shipped due to being out of stock. If you would like to consider our offer for your next order, please send us a direct email to [email protected].

Response from FSA MarketApr 24, 2020

Hello Rosalind, We apologize for the issue that occurred with your order, we understand the urgency of getting these types of products as soon as possible. The item you had ordered was out of stock due to the worldwide demand as well as thousands of orders being placed at the same time. The stock levels for that particular item was delayed in updating. We are sorry for the inconvenience that was caused and hope in the future we can provide you with a better experience while shopping with us. If you have any further questions or comments, feel free to contact us via phone at (877) 822-2719 Monday-Friday 6:00 am-5:00 pm PST or you may also email us at [email protected].

Response from FSA MarketApr 24, 2020

Hello Patricia, Our apologies, we have undergone some system maintenance around the time your order was placed. In these times of unprecedented surge in demand, we are trying our best to continue to source these products. Lastly, we sincerely apologize for the delay in communication as our customer care team is having to contact a few thousand customers, one by one. Rest assured that at the refund has been processed back to the original payment method. Our dedicated customer service rep will be contacting you in regards to your order and any questions you may have.

Response from FSA MarketMar 27, 2020

We regret to inform you that due to the ongoing Coronavirus pandemic. Many of our FLU related products such as Masks, Sanitizers, Gowns, Gloves, etc. ran low / out of stock before our up-to-date stock numbers could be reflected online. Due to the sudden demand and massive flood of orders, we now lack inventory to fulfill your entire order. As a result, your order will be canceled and fully refunded back onto your original form of payment. We're extremely sorry for the inconvenience and have since put some safeguards in place so that this doesn't happen again, thank you for your understanding. Please let us know if you have any questions or concerns.

Response from FSA MarketJun 25, 2021

Thank you for your careful and thoughtful feedback. We appreciate the careful thought that went into your suggestion. We will do our best moving forward to make sure this is considered.

Response from FSA MarketDec 16, 2019

Hello Pegasus, Thank you for reaching out to us with this feedback. We take feedback very seriously and will work to improve our website. We have reported this to our marketing team to use as constructive motivation.

Response from FSA MarketJul 16, 2019

Hello Ubaldo, Thank you for taking the time to leave us this review. Once again we are sorry for any errors on our part. This listing discrepancy has been reported to the appropriate department and fixed. Due to this error, the price shown reflected the quantity received so at that time we were unable to ship out the remaining quantity. We hope, that despite the error you continue to shop our storefront so that we may be able to offer you a better experience in the near future.