Front Gate TicketsReviews of frontgatetickets.com

Horrible customer service! Beware!

Horrible horrible company. They cancelled my dreamville ticket three days after I bought it and when I call them. They couldn’t give me any reasons and basically just told me to join the waitlist and wait.

They supposedly refunded my money but took it right back before it could clear. The concert was for April and was canceled about a week ago, I waited patiently but nothing was going back to my account. Suddenly, i got an email yesterday saying the refund took place, and saw it was pending last night with my bank. I woke up and the money ghosted out of my account and since it never cleared then pending amouny it looks like it was never there.

What kind of company won’t refund their product, when it is unused and untouched, 1hr 30min after a purchase? What a terrible policy. This company is terrible. This isn’t a way to treat your customers. I will avoid at all costs. Everyone else in the world will refund an unused item. Absolutely shameful. Just complete theft. Disgusting. I viscerally hate this company. This should be illegal.

These people are frauds. Ive had contact with them for weeks because there was a problem with my payment. To be very clear; paypal was acting up and since I live in Europe I dont have venmo or a creditcard; the money was there, but kept giving me a pushback on simply wiring them the money... They ended up cancelling the ticket and keeping 95 dollars, and just sending me back some small change. They knew I was trying to fix it; but cancelled it brutaly anyway. This was supposed to be a present for my mom, but after an 11 hour flight to LA (from the Netherlands), she still had to run after this people and ended up with nothing...

What happened to the bet Coney Island event I purchased my tickets, I showed up and was left outside with no refund still I’m confused how people operate like that to be scamming people out of they hard earn money they work hard for so unprofessional and yall scammers.

Rock the Country-Ocala, FL 1. VIP tickets with NO VIP parking (3 miles one way to venue). 2. Prepaid wristbands never received and were returned. 3. Had to pick up wristbands and parking pass from will call (what a joy). 4. New wristbands not linked to bank account for easy payment. 5. VIP section inundated with non VIP ticket holders. 6. This company assumes no responsibility whatsoever. I WISH I HAD READ THE COMPANY REVIEWS BEFORE USING. YOU HAVE BEEN WARNED !!!

$100 USD service fee, seriously?? Ticket price went from $400USD initially to $500USD at checkout. Totally exorbitant. No thank you!