Front Gate TicketsReviews of frontgatetickets.com

All of the main information that you might need to know about your purchase is hidden in the fine print rather than displayed prior to purchase. This obviously creates confusion. I thought I was reserving a spot that was refundable, and to this moment I'm not even clear that it wasn't refundable. But they ignored my wait list request for 2 weeks and then when I message them to follow up all of a sudden everything went through and was all sales final. When I messaged support all they would do was reiterate that all sales were final but failed to answer my questions about when I would receive my tickets so that I might be able to resell them. Just an all around unreliable service experience and frankly shady business practices.

I bought tickets to Beach Life in Redondo Beach and the show started three hours late, and Front Gate refused to refund the tickets. Never dealing with them again. Never buying anything through them again. Absolutely horrible.

Horrendous horrendous company! DO NOT USE!!!! I pressed the wrong button when purchasing and immediately called them to request a change to my payment method, and they absolutely refused, so I was negative $678 in my account and incurred all these overdraft fees. They're gross. WORST company EVER!

Don't expect your request to have a shipping address changed for tickets costing thousands . My Xwife now has my festival passes.

I bought tickets for EDC and picked the layaway option, and I made sure to check clearly that it was layaway. I process the tickets and the next day I check my bank account and I got charged in full. I reach out to frontgate support, but by the time I get a response my tickets have already processed and they pretty much said yeah we know you chose layaway anf got charged in full but its already processed so we cant do anything about it....????? So they can just scam you like that by the way. Thats illegal under Ontario consumer act, so this isn't over yet.

Twice now I've booked tickets through Front Gate, only them to cancel them both times without notification because of "fraud prevention". The biggest problem I have is with their customer service, which might as well not exist when you call up as they say they can't do anything. One of the events was sold out by the time realized and we had already booked hotels and flights. I knew to check on the tickets the second time. Events should avoid using this company.

Went to WWWY. I saw many people saying you could bring in collapsible stools to sit on and I brought 2. At security they told me I could have them. My husband ended up leaving me and I had his room key and cell phone in my bag since we were trying to get through security. We were separated for over an hour. I could find him and I was crying. What really pissed me off is I saw a shit ton of other people who had the exact same stools inside the festival. Do better at making your employees know what can and can’t be brought in. This was so stressful and almost ruined my whole experience.

Huuuge rip off, god awful policies, and horrible customer service as well! I did a layaway plan for once in my life for Warped Tour 2026 A WHOLE YEAR AWAY mind you.. and payed the deposit and first payment, then bills and serious family things came up so I really needed money so I messaged them and asked for a refund cause I was goin through it, but they absolutely did NOT care, said no.. AND wanted to charge me an extra $50 bucks for canceling! Like dude.. the show is literally a year away! I really don’t see why they can’t.. it really showed me they literally just want money and even scam you for it! Never going through them again and you shouldn’t either!