Jamie
DO NOT BUY!
I bought this unit and loved it. Truly-great. I performed all the regular maintenance and at exactly 1 year it stopped working. I contacted the company and they replaced the unit. I was thrilled! Guess what? At one month over 1 year it began leaking water everywhere. Ruined the wall behind it because it happened at night. The water flowed over the cables below creating a very unsafe situation! It is junk. NOT durable for more than 1 year-conveniently when the warranty expires. SO thinking they would take care of it, I contacted the company again. NOPE. I could BUY a new one for $100. Then it was $70. We went back and forth and they basically said "Sorry about your luck". This company is a complete rip off. They design cheap systems, charge a premium, give you awesome water for 1 year. Then they break. Two times was enough for me. I hope this helps some of you choose another company.
Response from FrizzlifeAug 28, 2026
Hi Jamie, We’re very sorry to hear about what happened. A leak that caused damage around the sink area and allowed water to reach nearby electrical cables is a serious concern, especially after you had already received a replacement unit for an earlier issue. We’re reviewing your original purchase, the previous replacement, and the recent communication regarding the $100/$70 replacement offer so we can understand exactly what happened and how this case was handled. We’ve escalated this to our support team for further review. We’ll follow up with you directly using the contact information associated with your previous case. Best regards, Frizzlife Customer Service Team