FriendzTravelReviews of friendztravel.com

These positive reviews are all lies. No one speaks English. They take your money and tell you that you will get your confirmation in 1 to 2 hours. When I contacted them 8 hours later they still said 1 to 2 hours. Then when I confronted them for being a scammer and taking my money they hung up and will not answer my calls now.

Below is the review I initially made ... However an hr before I had to leave my house to go to the airport I went to the southwest app where I had already checked in for my flight and had my boarding pass only now when I searched my confirmation number it was telling me my ticket had been cancelled. I called southwest to find out what was going on and they informed me the cardholder reported the charge as fraud ... Yet the card used was mine and my husbands. Upon further investigating the initial charge for my ticket was still listed as pending and their policy is transactions cannot be disputed until the transaction is completed. Thus this company canceled ticket by reporting my transaction as fraud and whats funny no one ever contacted me emailed nothing to advise me of this imagine how horrible and frustrating that would be to arrive for my flight and when scanning my boarding pass finding out all of this... Mind u my husband and two young sons were also on this flight and I purchased their tickets with the same company using the same card and their tickets were never canceled. When I called the agency seeking immediate resolution I was told to send an email and assured of a callback within 15-20 mins... That was at 11:41 its now 12:32 no email response and no call I had to borrow money from my mom had to wake her up in the middle of the night so I could buy the last ticket available to be on the same flight as my children while these people dry their feet scratching their head tryijgnto figure out how they royally screwed this one up!!! My advice save urself a headache unnecessary frustration and time and just use the airline ... They have the ability to provide immediate resolve seems like a scam to me since they claim once booking is confirmed no refunds non transferable... O also my ticket want cancelled when jenny was texting me asking me plz do a review which was around 730 pm funny how after my review posted this all happened and the phone number she gave me was no longer working either ... I had been dealing with other travel agencies over the course of 5 hrs trying to get my tickets for a last minute flight. I wish I had used friendztravel and spoken to Jenny first because I would’ve had 4 1/2 hrs freed up to pack instead of worry and stress. Jenny hopped on the chat initially with me then she reached out via txt message ensuring I had a direct line of contact with her and then finalized everything with me over the phone in the end. She was helpful informative and told me to reach her at the number she contacted me with if at any point I had questions or any problems or concerns. She put me at ease allowing me to trust that she would see to taking care of all my needs. She even followed up with me the following day to make sure I had in fact received my boarding pass. Excellent service speedy results turned a painful and stressful situation into a breeze. Thank you Jenny so much for your efforts they did not go unnoticed and are very much appreciated!

I bought a ticket online thinking I’m getting a GREAT DEAL. I was informed that I was going to get a call to confirm my flight or I can also give a call. Well I decided to give a call to confirm my son’s flight. As I was speaking with the operator she stated that the price that was locked in for my flight wasn’t available and I had to pay $100 plus more if I want the flight. Like it was my fault they advertised false advertisement. How was I suppose to know? When it said my price was Locked in. The operator begin to tell me after I stated how frustrated I was cause I had to pay more for a flight I thought I secured. She said “What was she supposed to do?” Sounding irritated! What do you mean? You’re the operator who’s tell me my flight was no longer available. You figure it out! After telling me she couldn’t low the price only the manager. She end up offering a lower price one after another until I was satisfied cause I had to get my son here for his grandmother funeral. This saddens me that she’s asked for a 5 star rating when we are grieving. I hope this company takes better care and have more empathy for their customers. I still end up paying more than what was originally offered.

Got a darn good deal on plane tickets from one place to another. Booked the tickets, then an hour later, I got a call from “Marco Lopez” (actually some guy in a middle eastern call center) saying that the price went up 145.00. Fine. That price is still significantly cheaper than what I saw online. My card was indeed charged the amount I saw, but I have not received my confirmation. I spoke with the airline and they have no record of “Friendz Travels” making a reservation. They are scammers and should be reported to the California Attorney General as a fraud.

Horrible! Don’t use !

THIS WEBSITE IS A COMPLETE F****** SCAM!!!I BOOKED A FLIGHT THROUGH THEM TO GET BACK HIME AND THEY BOOKED IT UNDER SOMEONE ELSES CREDIT CARD AND I GOT STOPPED AT THE AIRPORT DOOR. THEY USED MY CARD INFORMATION TO BUY CLOTHES OFF OF A FOREIGN WEBSITE AND A RESTAURANT I NEVER EVEN HEARD OF. I HAD TO BUY A WHOLE NEW AIRLINE TICKET. IF YOURE LOOKING FOR A CHEAP FLIGHT, I highly recommend you go somewhere else cause they will scam you too.