Jade C.
sometimes the bank would freeze my card…
sometimes the bank would freeze my card for no reason at all
Response from Friendship State BankNov 25, 2024
Thank you for sharing your feedback with us. We’re sorry to hear about the inconvenience caused by your card being frozen. At Friendship State Bank, we take extra care to monitor for unusual activity to protect against fraud and unauthorized charges. While these measures are meant to safeguard your funds, we understand how frustrating it can be when they disrupt your day. We’d love to review this situation further and ensure everything is working smoothly for you. Please contact us through secure chat by logging in to your digital banking, call us at 812-667-5101, request a callback at https://www.friendshipstatebank.com/callback, or visit your nearest branch. We’ll be happy to review your account and provide any clarification or adjustments needed. Your feedback is invaluable, and we truly appreciate the opportunity to improve your experience.


