FRESHeTECHReviews of freshetech.com

Non responsive customer service. The bong is finicky

I ordered a set of the Pros and Elites from FresheTech which took 2-1/2 weeks for delivery. Upon receipt, the Pro set didn't work at all - They were DOA. I contacted FresheTech and they promptly sent me a second set which is why they get the 2nd star. That set was DOA also and when I contacted them, they refunded my money for them. At this time I noticed that the microphone on the Elite set didn't work. I'd had these for 2 weeks and when I contacted FresheTech about the defect, they said it was past their return window, which I guess is 30 days. They said this even though their records show I'd only had them for 2 weeks since it took 2-1/2 weeks to receive them. These look like nice headphones, but the QC is deplorable and their customer relations is spotty at best. With 3 defective pairs (out of 3), I'd recommend buying another brand.