FreshDirectReviews of freshdirect.com

My experience with this company is SO different from the other reviews, I had to double-check to make sure it was the same company. (Maybe it's the location?) The produce we get from them is exceptional (and a "must buy" if it's marked "peak". In 3 years, we've had one order that was outside the order window and there was quite a bit of bad weather that day. I have had a couple of misses - some bread that was pretty much crushed and unuseable and one container of strawberries with mold. A quick message with chat and I got a refund.

Have been using FreshDirect for several years and find their service as well as their products satisfactory. My experience has been seamless.

I've used Fresh Direct for a few years now. I got covid and had to quarantine so I started ordering groceries online. I was shocked to find that it cost the same for my groceries as my local food bazaar but the produce is much better. The delivery people are amazing! They carry it all to your door with grace and kindness. 10/10, would recommend.

Been a FD user for years. Haven’t set foot in a grocery store since I started using them. Have received the freshest produce, well-priced alcohol, and great prepared food from them. Whenever there has been an error, they took care of it right away. Love them!

Fresh direct has been wonderful! I have used this service for years and it has been generally reliable.

Fresh direct has been wonderful! Love the selection, the site is easy to navigate & there are some good deals depending on what you buy. Also I absolutely love that they carry good bagels. Out of my 5-10 purchases only one item was missing, and it was easy to mark it missing and got a credit without a problem.

The reheat pre-roasted turkey was the moistest ever. The price $229 for a very large dinner with 8 fantastic sides is almost a gift. Highly recommended!

After getting through the initial CoVid panic trying to get an order/delivery in (not really their fault) we have had excellent service from the first order to our recent. We originally started with them mainly because they had a particular seltzer our local supermarket discontinued selling. However, they have great values...so we ordered more. Pricing is very good. Always delivered on time (we choose the 5am-8am delivery). The produce is picture perfect fresh. Frozen foods are very frozen. Lovely bags we aren't additionally charged for. We have the Delivery Pass which has paid for itself and we are only customers a few months. I highly recommend them. They have exceeded our expectations.