FreshDirectReviews of freshdirect.com

They hassle you everyday to try their business and will not remove your number and keep calling. BE WARNED if you want persistent calls then contact Fresh Direct. SCAMMERS

I was sent to work there as a driver by my local agency, upon arrival at 6:30am they told me I should have been there at 8am. I was told I was a spare driver and that I had a long wait ahead of me, eventually 3 hours later a lady called Sam introduced herself and told me they might not have any work for me. During those 3 hours of waiting they could of trained me on the PDA's put me in the warehouse or something more constructive, but no. The company is run so inefficiently and I heard all the complaints from the customers coming in every 10 minutes or so, you should of heard the staff comments after the phone was put down, oh and the lies to the customers.. .ouch! The main guy in the office, Peter, was having cigarette breaks every 15 minutes. I was not paid for my services that day either, so avoid as an employer and avoid as a supplier! You have been warned!

Just canceled my service forever. They do not accommodate delivers. Their employees are argumentative and they regularly break or forget things. Love the idea, but no reason for it if we have to go to the grocery store anyway.

Placed an order for delivery 1pm day before Christmas. Truck shows up with 1 small bag containing 10% of our order - all essential items missing. Called them and they insisted that the missing items were on another truck on its way and would be to us by 9pm. All lies. Never showed up. Useless company. Do not use or trust them.

Their app sucks. It doesn’t recognize my account, when I shop it doesn’t easily take an address and zip code. I can set up and complete shopping in Safeway Peapod and Amazon in half the time it takes just to sign in on fd

Inconsistent and unreliable.

Lowest quality ever in online food service and below par delivery and cancellation service. Extremely rude staff which made the customer experience terrible. Save your time, money and peace by staying away!

order never arrived, and i contact customer service, customer service contacts driver and driver says a woman received my order while the order history on website says "package arrived unattended". spent over an hour to get a refund and reorder just to find out they are gonna charge $30 more for the same item. discount must have ended or something. canceled the order immediately. waste of time.