Carol Jordan E.
Curated personal unique experience
The team at French Touch was highly skilled at quickly and accurately understanding our objectives and preferences and put together an unbelievable experience. They read us perfectly and, under a somewhat tight timeline, exceeded our expectations across the board. The planning process was very well orchestrated and a breeze to execute on our side. Excellent cadence of zoom meetings and other communications such that we felt like everything was proceeding - the team is really effective at keeping the ball moving in a very efficient way. During our trip, the day-to-day support and connectivity was unbelievable. We felt like we had 5* concierge service 24/7 - including when we needed to slide a restaurant reservation by 30 min. last minute, orchestrate cost-effective wine shipping back home, and swiftly arrange to get a ‘left item’ from a hotel in Normandy to Bordeaux. French Touch has mastered the ‘tour guide’ aspect of travel. They clearly have the corner on the market when it comes to garnering talented, experienced, engaging people who are top of their game when it comes to reading their audience (small or large) and optimizing the experience for all. We saw the gamut here - from 1:1 individual tours to groups of 8 - 10. All were very interesting and very rewarding. Nutshell - we are already working with the French Touch team on a Spain/Portugal trip for 2026. They are uniquely personal and high-touch and at the same time very connected in the broad travel ecosystem such that the experience for us was simply remarkable.
Response from French Touch TravelOct 28, 2025
Dear Carol, Thank you for this incredible feedback. We’re truly delighted to know that every aspect of your journey — from the planning process to on-the-ground support — reflected the level of service and personalization we strive for. It was a pleasure to bring your vision to life and to assist you along the way. It’s been such a pleasure bringing your vision to life and continuing our collaboration for your upcoming Spain and Portugal adventure. The entire team is thrilled to know you felt cared for every step of the way. Kind regards, The French Touch Travel Team




