Eoin C.
Unauthorised payment taken on out of…
Misunderstanding resolved with thanks.
Response from Freedom FarmersOct 4, 2024
We apologize for any confusion you experienced regarding "lifetime access" during sign up. We ensured that the nature of the automatic billing was communicated during the initial signup, on the order form where your purchase was made, in our Terms of Service, and on the confirmation receipt that you received after purchase. The only "lifetime access" we offer is through our All Access Pass which typically sells for thousands of dollars. We value you experience and perspective, and want nothing more than to remain a helpful resource for you and your farming journey. We messaged you regarding your refund request if you could please check your inbox. We also stand by the special arrangements we offered. Just let us know :) Thanks again.