GM F.
Pay attention to returns/exchange policy
These boots are so meticulously and exquisitely designed in how they look, I just can't fathom why the sizing is always so inaccurate and not addressed with the same care and detail. Sizing is usualy hit or miss, if you don't have the return or exchange policy you are out of luck and alot of money for boots or shoes you can't wear. Not a good customer policy.
Response from Freebird: Handcrafted Leather BootsJul 29, 2026
We appreciate you taking the time to share your feedback! Since our shoes are handcrafted from 100% full-grain leather, the fit can vary from style to style depending on the construction of the shoes. While our sizing chart is a great starting point, we also include style-specific Fit Tips on every product page to help you find the best fit. If you ever have questions before ordering, our team is always happy to help via email or live chat Monday through Friday. We also offer returns and exchanges on unworn items within 30 days of delivery. While Final Sale styles aren't eligible for return or exchange, we'd still love the opportunity to help. Please reach out to [email protected], so that we can best assist you!