Mariana
⭐️⭐️ Very disappointing experience with Franklin Legal Group
I enrolled hoping to get help resolving my debts, but the program ended up costing me way more than I expected. In addition to Franklin’s settlement fees, there were ongoing fees associated with the dedicated account. After years of making payments, I ultimately had to handle some of my debts directly with creditors because this company was unable to re-evaluate my current financial situation—even though the entire country is going through a tough economic moment. My biggest disappointment is that the overall cost and experience were very different from what I was explained before enrolling. My advice: make sure you fully understand the TOTAL cost, including all fees and charges, before signing up. Get everything in writing and do yourself a favor: go directly to the banks instead. In my opinion, you will get a much better solution.
Response from Franklin Legal GroupSep 14, 2026
Hello Mariana - Thank you for sharing your feedback. We’re sorry to hear that the program didn’t meet your expectations. We understand that the cost of resolving debt can be a concern, and we do our best to make sure clients understand the program, including the applicable fees, before enrolling. We’re also sorry that you ultimately felt you needed to handle some of your accounts directly. We respect that decision, even though we wish your experience had been different. If there are specific concerns about your account or the fees you were charged, we’d be happy to review them with you.