Asad S.
Charged us twice in the free trial
I am based in the UK and started to use frame.io on a free trial to see how it works. But within the "free trial" they charged it. After 3 days of back and forth they issued a refund which was less then the amount I was charged from our bank account. I thought it's only off by a pound or two so I will leave it. Funny thing is, after a couple of days they charged us again! Now I have to chase them up again and probably receive a refund less than what they charged us


